CRYSTAL Nicole
Summary
Results-driven individual with a proven track record of consistently surpassing customer satisfaction goals. Committed to delivering exceptional service and building strong client relationships. Eager to contribute skills and support the success of a dynamic team in a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Cleaning Technician & Caregiver
Lupes Home & Office Cleaning
04.2025 - Current
- Changing linen, mopping, sweeping
- Punctual, thorough, team lead
- Communicative & focus driven
- Companionship
- Cook, bathe & administer meds
Assistant Manager
Nu Trends
06.2024 - 03.2025
- Provided exceptional customer service
- Managed daily store operations, cash handling, inventory management, and opening/closing procedures.
- Maintained a clean and visually appealing store
- Drove store profitability by maximizing sales opportunities, promoting products effectively.
- Ensured safety standards were met
Fulfilment Associate
Michael's Arts
12.2024 - 02.2025
- Order picker
- Focus on KPI's
- Independently working and always lending a hand when needed
- Seasonal
Waitress & Hostess
El Chaparral
07.2023 - 06.2024
- Provided exceptional service in a high-volume, fast-paced environment
- Delivered food and drinks to tables, taking accurate orders
- Worked with kitchen staff to ensure orders were accurate and served promptly.
- Ensured cleanliness and organization
Auto Service Writer
Alta Mere Auto Care
06.2020 - 06.2023
- Greeted customers and provided comprehensive information on service options, pricing, and repair timelines.
- Managed customer inquiries, resolving concerns and complaints
Supervisor Night Audit
La Quinta Hotel
11.2020 - 10.2021
- Welcomed guests upon arrival and facilitated smooth check-ins and check-outs.
- Provided front desk services, including assigning rooms, handling guest inquiries, and processing payments.
- Delivered mail and messages to guests, ensuring prompt and accurate communication.
- Managed administrative duties to support the front desk team
Merchant Coordinator
Marshall’s
11.2015 - 07.2019
- Coordinated with management to resolve customer concerns and provide solutions.
- Developed product knowledge to effectively address customer inquiries.
- Collaborated with the team to deliver exceptional customer service
Education
Diploma -
Crowley High School
Crowley, TXSkills
- Strong work ethic
- Reliability and punctuality
- Safety-conscious mindset
- Table management
- Customer service
- Food and beverage service
- Relationship building
- Food safety
- Greeting and seating guests
- Cash handling
- Team collaboration
Timeline
Cleaning Technician & Caregiver
Lupes Home & Office Cleaning
04.2025 - Current
Fulfilment Associate
Michael's Arts
12.2024 - 02.2025
Assistant Manager
Nu Trends
06.2024 - 03.2025
Waitress & Hostess
El Chaparral
07.2023 - 06.2024
Supervisor Night Audit
La Quinta Hotel
11.2020 - 10.2021
Auto Service Writer
Alta Mere Auto Care
06.2020 - 06.2023
Merchant Coordinator
Marshall’s
11.2015 - 07.2019
Diploma -
Crowley High School
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