Crystal Olmos
Bakersfield,CA
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
8
8
years of professional experience
Work History
Assistant Manager
H&M
Arvin, CA
08.2021 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Analyzed and interpreted store trends to facilitate planning.
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Operations Manager
Adidas
Arvin, CA
10.2020 - 08.2021
- Motivated and trained employees to maximize team productivity.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Monitored supply chain and managed logistics functions for company.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Continuously checked products for quality assurance according to strict guidelines.
- Distributed individual assignments to team members and monitored progress against production timetables.
- Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Assistant Manager
Garage Studio
Bakersfi, CA
08.2019 - 09.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
Store Manager
Charlotte Russe
Arvin, CA
11.2014 - 03.2019
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Optimized store displays and appearance via strategic merchandising.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Coordinated weekly conferences with store associates to communicate sales and customer service goals.
- Performed nightly store and team performance audits.
Sales Associate
New York & Co
Arvin, CA
05.2016 - 03.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Prepared large cash deposits with zero discrepancies.
Education
Visual Communications
Fashion Institute of Design & Merchandising
General Studies
Bakersfield College
High School Diploma - undefined
Highland High School
Skills
- Bilingual
- Retail Management (9 years)
- Visual Merchandiser
- Marketing
- Customer Service
- Training
- Inventory Control
- Communication Skills
- Sales Strategies
- Directing Team Members
- Corporate Social Responsibility
- Financial Forecasting
- Business Management Principles
- Scheduling and Coordinating
- Health and Safety Regulations
- Product and Service Knowledge
- Recruiting and Interviewing
- Shrinkage Prevention
- Managing Operations and Efficiency
- Financial Management
- Time Management
- Constructive Feedback
- Cost Control
- Human Resources Oversight
- Department Oversight
Timeline
Assistant Manager
H&M
08.2021 - Current
Operations Manager
Adidas
10.2020 - 08.2021
Assistant Manager
Garage Studio
08.2019 - 09.2020
Sales Associate
New York & Co
05.2016 - 03.2017
Store Manager
Charlotte Russe
11.2014 - 03.2019
Visual Communications
Fashion Institute of Design & Merchandising
General Studies
Bakersfield College
High School Diploma - undefined
Highland High School
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