Crystal Olmos
Broomfield,CO
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Surgery Scheduler
Heart & Vascular Institute- SCL Health Systems
08.2011 - Current
- Serve as a liaison between patients and physicians to assist patients in understanding their treatment plans
- Manage multiple calendars day-to-day for different providers
- Prioritize surgery scheduling by urgency
- Handle all incoming and outgoing correspondence
- Prior authorizations and peer to peer request with insurance companies
- Maintain detail administrative and procedural processes to improve accuracy and efficiency
- Chart patient conversations and information daily
- Coordinate scheduling complex surgeries with multiple hospitals and all required representatives
- Schedule diagnostic work pre-and post-surgical appointments.
Administrative Assistant
Able Planet
01.2010 - 01.2010
- Managed the receptionist area and greet visitors
- Respond to requests for information via telephone, email, and fax
- Maintain the front desk and reception area in a neat and organized fashion
- Serve as a central point of contact for all outside vendors
- Dispersed incoming mail to correct recipients
- Made copies, sent faxes, and handled all incoming and outgoing correspondence
- Created weekly and monthly reports.
Medical Receptionist
Alpine Dermatology Associate
01.2008 - 01.2010
- Check-in and outpatients, scheduled and confirmed appointments, communicated with patients via phone, email, and in person
- Collect co-pay and deductibles, verified insurance benefits, call in prescriptions, organize and update over 200 patient charts, dispersed incoming calls and messages to correct recipients.
Medical Receptionist
Wheat Ridge Internal Medicine
01.2001 - 01.2007
- Check-in and outpatients, Scheduled and confirmed appointments, communicated with patients via phone, email, and in person
- Collected co-pay, verified insurance benefits, Called in prescriptions
- Dispersed incoming calls and messages to correct recipients.
Education
Bachelor of Sciences in Administration -
Colorado Technical University
05.2025
Front Range Community College
01.2000
Skills
- Surgery Scheduler
- HIPPA Compliance
- Medical terminology/ Medical coding knowledge
- Problem Solver
- Strong clinical judgment
- Reliable
- Empathetic
- Exceptional communication skills
- Customer Service
- Insurance Verification
- Leadership
- Time management
Certification
Emergency Medical Technician
Professional Background
Effectively manage a high-volume patient load with 12 years’ experience. Personable and adept at managing sensitive situations. Highly organized, self-motivated and a team player. Accomplished scheduler for multiple physicians with complex patients and surgeries.
Timeline
Surgery Scheduler
Heart & Vascular Institute- SCL Health Systems
08.2011 - Current
Administrative Assistant
Able Planet
01.2010 - 01.2010
Medical Receptionist
Alpine Dermatology Associate
01.2008 - 01.2010
Medical Receptionist
Wheat Ridge Internal Medicine
01.2001 - 01.2007
Bachelor of Sciences in Administration -
Colorado Technical University
Front Range Community College
Emergency Medical Technician
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