Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Ortega

Lake Charles,LA

Summary

Versatile human resources specialist offers recruitment, policy development and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with several years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.A skilled carpenter known for exceptional productivity and efficiency in completing tasks. Adept at measuring, cutting materials, using power tools, and maintaining tidy work areas. Outstanding in teamwork, communication, and problem-solving, committed to achieving projects of high quality.

Overview

24
24
years of professional experience

Work History

Office Manager

Ortega Quality Stucco
Lake Charles, LA
05.2000 - Current
  • Developed and implemented office policies and procedures.
  • Maintained filing system for records, correspondence and other documents.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Conducted daily site inspections to ensure safety regulations were being adhered to.
  • Monitored construction progress, communicated project updates and identified potential problems or delays.
  • Maintained records of all work completed by contractors including time sheets, supplies purchased.
  • Assessed bids from subcontractors according to cost, timeline and quality criteria.
  • Supervised personnel on-site providing guidance when needed while monitoring their work performance.

Human Resources Coordinator

Garrison industrial Services
Lake Charles, LA
06.2022 - 08.2024
  • Assisted with recruiting, interviewing, and hiring of new employees.
  • Conducted background checks for potential candidates.
  • Updated employee records in HR database system.
  • Developed onboarding materials and presented orientation sessions for new hires.
  • Maintained employee files in compliance with applicable legal requirements.
  • Coordinated benefits administration including health insurance, 401, tuition reimbursement.
  • Responded to internal inquiries regarding HR policies, procedures, payroll.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Selected and interviewed candidates for all available positions.
  • Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
  • Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
  • Reviewed timesheets for accuracy and completeness prior to processing payroll.
  • Processed invoices and payments in accordance with company policies and procedures.
  • Maintained accounts payable files and records in an organized manner.
  • Monitored accounts receivable aging reports to ensure timely payments.
  • Performed account reconciliations as required including bank statement reconciliation, credit card reconciliations.
  • Responsible for entering customer payments into the accounting software system.
  • Maintained accurate records of accounts receivable and payable transactions.
  • Processed invoices, credit memos, and other documents related to accounts receivable.
  • Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.

Carpenter's Helper

Turner Industries
Lake Charles, LA
01.2020 - 04.2022
  • Cut wood, plastic, fiberglass and other building materials using hand tools such as saws, chisels, planes and sanders.
  • Operated power tools such as drills, nail guns and circular saws safely and efficiently.
  • Cleaned job site after work completion and disposed of debris in proper containers.
  • Followed safety guidelines while working on ladders or scaffolding platforms.
  • Supported safe and clean working environment by complying with procedures, rules and regulations.
  • Erected and removed supports such as scaffolding and shoring based on individual project needs.

Pipefitter Helper

Performance Contractors
Lake Charles, LA
03.2017 - 02.2022
  • Assisted Pipefitters in measuring, cutting, and threading pipes for installation.
  • Replaced worn parts such as gaskets, valves, seals and other components.
  • Maintained tools and equipment used in pipefitting operations.
  • Ensured that all safety procedures were followed during each job task.
  • Assisted in the setup of scaffolding, including measuring, cutting and assembling materials.
  • Transported tools, materials and equipment to various locations on job sites as needed.
  • Repaired and replaced faulty or damaged scaffold materials.

Education

High School Diploma -

Andress High School
El Paso, TX
05-1999

Skills

  • Data Entry
  • Team Supervision
  • Workforce Management
  • Expense Reporting
  • Customer Service
  • Employee Supervision
  • Scaffolding Setup
  • Safety policy and procedure knowledge
  • Worksite safety
  • Heavy Lifting
  • Materials Handling
  • Performance Evaluation
  • Employee Relations
  • Human Resources Management
  • Recordkeeping
  • HR policies and procedures expertise
  • Compliance
  • Recruitment Strategies
  • Recruitment Management
  • Quickbooks
  • Microsoft Office and Docusign
  • Payroll and benefits administration
  • Talent Acquisition
  • People-oriented

Timeline

Human Resources Coordinator

Garrison industrial Services
06.2022 - 08.2024

Carpenter's Helper

Turner Industries
01.2020 - 04.2022

Pipefitter Helper

Performance Contractors
03.2017 - 02.2022

Office Manager

Ortega Quality Stucco
05.2000 - Current

High School Diploma -

Andress High School

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Crystal Ortega