Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Crystal Ortega

Edison,NJ

Summary

Diligent social worker with hands-on experience supporting diverse clients through community resources and programs. Successfully contributed to creating supportive environments by assisting in case management and client advocacy. Demonstrated empathy and effective communication skills in client interactions and team collaborations.

Overview

11
11
years of professional experience

Work History

Family Nanny

Nanny Services
01.2021 - 09.2024
  • Nurtured strong relationships with both the parent and child based on trust, respect, empathy, and open communication lines.
  • Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the child involved.
  • Established open communication with parents for seamless coordination in the child's daily routines and schedules.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage self regulation.
  • Assisted school-aged child with homework completion, ensuring timely submission of assignments while reinforcing study habits.

Social Work Intern

Ridge High School
11.2023 - 05.2024
  • Implemented Individualized Education Plans (IEP's).
  • Participated in IEP meetings, threat assessments, re-entry meetings, and screenings.
  • Conducted social assessments and wrote comprehensive reports.
  • Conducted outreach to local referral sources to build strong partnerships for supportive services.
  • Collaborated with staff to ensure that everyone is meeting the needs of the students.
  • Provided individual and group counseling as needed with supervision.
  • Participated in ongoing professional learning opportunities.

Social Work Intern

William Annin Middle School
09.2022 - 02.2023
  • Participated in IEP meetings to discuss students’ progress and plans to help them succeed academically.
  • Facilitated group counseling sessions to promote social skills as recommended in their IEP.
  • Facilitated group counseling sessions to promote social skills.
  • Performed social assessment interviews with parents.
  • Responsible for completing reports of social assessments and behavioral as needed.
  • Managed caseload efficiently, prioritizing tasks and maintaining timely communication with colleagues and supervisor.

Social Work Intern

Beloved Community Charter School
09.2020 - 04.2021
  • Assisted students in achieving academic success while also providing counseling sessions to address students' needs and worries when it came to relationships, home life, emotions, and mental health concerns.
  • Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
  • Facilitated 'Lunch Bunch', a support group for students where they could eat their lunch and participate in open discussion and fun engaging games.
  • Managed 9th-grade caseloads while also meeting with students who needed counseling services during study hall or lunch hours.

Pre-K Teacher

Smart Start Academy
04.2016 - 04.2019
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Fostered reasoning and problem solving through active exploration games and activities.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Evaluated student progress through formative and summative assessments, utilizing data-driven methods to inform instructional decisions.

Volunteer

Rutgers Livingston Day Care Center
09.2016 - 12.2016
  • Responsible for assisting the lead teacher and classroom assistant.
  • Maintained a safe learning environment for all children and assist in coordinating daily activities.
  • Communicated openly with children's parents about daily activities and behaviors.
  • Served as a positive role model and promote healthy interpersonal behaviors.

Manager

New York & Company
05.2013 - 10.2016
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Conducted monthly inventories of materials and components on the work floor.
  • Reviewed performance data to monitor and measure productivity, goal progress, and activity levels.
  • Recorded inventory sales into the organization's weekly income report.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Master of Science - Social Work

Walden University
Minneapolis, MN
05.2024

Bachelor of Science - Social Work

Rutgers University
New Brunswick, NJ
05.2021

High School Diploma -

Memorial High School
West New York, NJ
06.2013

Skills

  • Microsoft Office
  • Google Docs
  • Verbal Communication
  • Written Communication
  • Creative Thinking
  • Relationship Building
  • Time Management
  • Problem Solving
  • Bilingual Speaker

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Social Work Intern

Ridge High School
11.2023 - 05.2024

Social Work Intern

William Annin Middle School
09.2022 - 02.2023

Family Nanny

Nanny Services
01.2021 - 09.2024

Social Work Intern

Beloved Community Charter School
09.2020 - 04.2021

Volunteer

Rutgers Livingston Day Care Center
09.2016 - 12.2016

Pre-K Teacher

Smart Start Academy
04.2016 - 04.2019

Manager

New York & Company
05.2013 - 10.2016

High School Diploma -

Memorial High School

Master of Science - Social Work

Walden University

Bachelor of Science - Social Work

Rutgers University

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Crystal Ortega