Crystal ortiz
bronx
Summary
Home Health Aide delivering personal care, ADL support, and companionship in home settings. Supports bathing, grooming, feeding, toileting, medication administration, and meal preparation while maintaining comfort, dignity, and safe routines. Strengthens daily care through infection control, mobility assistance, and clear coordination with family members and healthcare staff.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Security Officer
Allied Universal Security Services
New York, NY
04.2024 - Current
- Maintains visible presence in assigned areas to deter unwanted activity and support a safe environment.
- Verifies access points and directs visitors to the correct entry procedures with a professional, calm approach.
- Responds to routine concerns and escalates unusual incidents according to site procedures.
- Monitors entryways, lobbies, and shared spaces to support orderly traffic flow and guest safety.
Security Officer
MG Security Services
New York, NY
02.2022 - 04.2024
- Monitored entry points and identified unusual activity to support a safe and orderly environment.
- Documented daily observations and shifted handoff details to support accurate communication between teams.
- Responded to alarms and disturbances by following site procedures and notifying the appropriate contacts.
- Maintained orderly post conditions through routine checks, equipment care, and consistent area coverage.
HOME HEALTH AIDE
heart to heart
bronx, New York
04.2017 - 03.2023
- Created individualized care plans with the healthcare team while following client protocols and family needs.
- Prepared meals to physician and dietitian guidelines, monitored nutrition, and served restricted diets.
- Administered prescribed medications, gave reminders, and supported ongoing routine care at home.
- Followed infection prevention procedures, handled hazardous waste, and maintained clean, safe living spaces.
- Transported clients to appointments, taught safe lifting techniques, and assisted families with repositioning.
JANITORIAL WORKER
new york city housing
bronx, New York
05.2022 - 12.2022
- Cleaned [number] common areas per shift using approved methods while maintaining orderly, sanitary conditions.
- Completed [number]% of daily custodial checks while following health and safety standards across assigned spaces.
- Disinfected bathrooms, kitchens, hallways, and common areas to maintain sanitary conditions throughout the building.
- Performed sweeping, mopping, dusting, vacuuming, trash removal, and supply restocking as part of daily maintenance.
- Stocked paper products, soap dispensers, air fresheners, and other restroom supplies to keep facilities ready for use.
- Transported waste and cardboard materials to disposal sites according to company policies.
- Documented daily work completed, reported hazards to management, and checked doors for secure locking.
HOME HEALTH AIDE
personal touch
new york, queens
02.2014 - 04.2017
- Prepared beds, changed linens, and completed light housekeeping to maintain comfortable, sanitary living spaces.
- Documented patient condition, progress, and concerns accurately while maintaining HIPAA confidentiality.
- Supported bathroom assistance, incontinent care, and safe transfers with careful attention to dignity and comfort.
- Communicated with medical professionals and family members to share updates and coordinate daily care needs.
- Applied first aid and safety practices while providing medical reminders and support for elderly clients at home.
Skills
Personal care assistance
Patient care
First aid and safety
Care plan assessment
Medical reminders
Vital signs monitoring
Medication administration
Infection control
Fall prevention
Dementia care
Certification
Core training new york state department of health and qualified a a home health aide
Timeline
Security Officer
Allied Universal Security Services
04.2024 - Current
JANITORIAL WORKER
new york city housing
05.2022 - 12.2022
Security Officer
MG Security Services
02.2022 - 04.2024
HOME HEALTH AIDE
heart to heart
04.2017 - 03.2023
HOME HEALTH AIDE
personal touch
02.2014 - 04.2017