EPIC
Crystal Overbey
Summary
Dedicated healthcare professional seeking a position prioritizing quality service to the general public, while obtaining professional growth in the healthcare industry. Experienced in providing compassionate and efficient patient care across diverse settings, consistently ensuring patient safety and comfort. Highly skilled in patient mobility, vital signs monitoring, and maintaining detailed patient records. Specialized in laboratory diagnostics and patient care, proficient in conducting various medical tests and maintaining accurate records to contribute to effective patient diagnoses. Strong team collaborator with adaptability in dynamic environments, consistently delivering reliable results.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Travel CNA
Xclusive Staffing
01.2024 - 10.2024
- provide direct patient care under the supervision of a licensed nurse.
- providing activities of daily living (ADLs) such as hygiene, mobility, and nutrition, while also monitoring vital signs and communicating observations to the healthcare team .
- adhered to strict infection control protocols to prevent the spread of illness
- Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
- Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
Travel CNA
Steadfast Staffing Agency
08.2019 - 01.2024
- Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
- Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
- Anticipated potential issues related to specific diagnoses or treatments based on knowledge gained from prior travel CNA experiences.
- Displayed cultural sensitivity while working with diverse populations across various geographic locations throughout the US.
Cashier/Customer Service
Food Lion
03.2023 - 06.2023
- Front end cashier
- Knowledge of POS and payment methods, sales start and end dates, great customer service, assisting with shopping and cleaning
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Patient Care Technician
Sentara Obici Hospital
01.2022 - 11.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Rental Office Assistant
Fred Walker Realty Inc.
02.2020 - 10.2022
- Assisted clients with understanding complex lease agreements, answering questions and clarifying concerns.
- Collected rent and security deposits to provide timely payments to property owners.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Streamlined the rental application process for efficiency, reducing processing time and improving client experience.
CNA - Certified Nursing Assistant
Westminster Canterbury
12.2018 - 12.2019
- As a CNA working in Rehab, Skilled care units, Long term and, Assisted Living
- Working under the LPN gathering Vitals, Managing ADL's ROM, Baths Quality of care Direct Support Services as Order in care plan
- Documenting in Point Care Click and other charting systems
CNA - Certified Nursing Assistant
Accordions Health & Rehab
02.2015 - 12.2018
- Overnight CNA, assist with Vitals, Patients Care, Baths making sure all Residents are safe and in beds
- Assist with appointments
- Assist with ADL'S and Range of Motions
- Creating a peaceful and caring environment
- Being a Dependable aide for not only the facility but coworkers and residents
CNA
1st Choice LLC
05.2016 - 02.2017
- I am an independent contractor through 1st Choice LLC as an independent contractor
- I serve most hospitals and nursing homes in the Hampton Roads location working for myself I can work 7 to 3:30 to 11 or 11 to 7 during which time I performed Memory Care dementia services alternative dining restorative services light housekeeping returning residents to bed early wake-up calls for appointments
Personal Care Aide in Nursing
Tidewater Medical Training
01.2015 - 12.2015
Education
Associate of Applied Science - Phlebotomy
Paul D Camp Community College
Suffolk, VA12-2024
Skills
- Agile Problem-Solving
- Clinical Vital Signs Assessment
- HIPAA compliance
- Experienced Home Health Aide
- Patient Care Assistant
- Cognitive Support
- Knowledge of Body Systems
- Independently Driven
- Accurate with Details
- Strong Interpersonal Skills
- Customer Engagement
- Physiology knowledge
Certification
- PCA 2010-CURRENT
- CNA2015 -CURRENT
- BLS Certification, 01/01/24, 01/01/26
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Work-life balanceCareer advancementFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leaveSoftware
POINT CLICK CARE
MATRIX
Timeline
Travel CNA
Xclusive Staffing
01.2024 - 10.2024
Cashier/Customer Service
Food Lion
03.2023 - 06.2023
Patient Care Technician
Sentara Obici Hospital
01.2022 - 11.2022
Rental Office Assistant
Fred Walker Realty Inc.
02.2020 - 10.2022
Travel CNA
Steadfast Staffing Agency
08.2019 - 01.2024
CNA - Certified Nursing Assistant
Westminster Canterbury
12.2018 - 12.2019
CNA
1st Choice LLC
05.2016 - 02.2017
CNA - Certified Nursing Assistant
Accordions Health & Rehab
02.2015 - 12.2018
Personal Care Aide in Nursing
Tidewater Medical Training
01.2015 - 12.2015
Associate of Applied Science - Phlebotomy
Paul D Camp Community College
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