Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Crystal Padgett

Thomasville,NC

Summary

Highly experienced marketer known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

15
15
years of professional experience

Work History

Sales & Marketing Coordinator

Lloyd’s Electronics
Parkersburg, WV
09.2001 - 07.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Developed, marketed and sold full range of products and support services.

Assistant Manager

KB Toys
Parkersburg, WV
11.1998 - 02.2000
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Administrative Assistant

WV Legal Services
Parkersburg, WV
05.1984 - 03.1988
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Education

Associate of Applied Science - General

WVU
Parkersburg, WV

Skills

  • Client Meetings
  • Digital Printing
  • Customer Queries
  • Client Needs Assessment
  • Social Media Platforms
  • Personnel Management
  • Bid Preparation
  • Promotional Materials Coordination
  • Email Marketing Campaign
  • Microsoft Office Outlook
  • Graphics Creation
  • Follow-Up Calls
  • Effective Project Management
  • Promotions and Marketing Strategies
  • Visitation Scheduling
  • Microsoft PowerPoint
  • Preparing Proposals
  • Setting Up Booths
  • Microsoft Excel
  • Office Support
  • Vendor Relationships
  • Customer Consultations
  • Website Copy
  • Phone Screens
  • Registration Coordination
  • Developing Targeted Leads

Accomplishments

  • Exceeded monthly quota [number] times.
  • Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Awarded “Employee of the Year"
  • Collaborated with team of diverse jobs in the development of two way communications system across challenging terrain.

Timeline

Sales & Marketing Coordinator

Lloyd’s Electronics
09.2001 - 07.2011

Assistant Manager

KB Toys
11.1998 - 02.2000

Administrative Assistant

WV Legal Services
05.1984 - 03.1988

Associate of Applied Science - General

WVU

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Crystal Padgett