Crystal Palmer
Burleson,Texas
Summary
Registered Nurse with a strong foundation in maternal newborn care with 20 years professional experience that includes progressive career history from staff nurse, charge nurse to currently nurse supervisor. Demonstrates strong ability to lead and collaborate with multidisciplinary teams, ensuring optimal patient outcomes and staff efficiency. Adept at adapting to changing healthcare environments while maintaining high standards in clinical practice and regulatory compliance. Skilled in critical decision-making, patient assessment, and staff training, with focus on fostering supportive and result-driven workplace. Contributes to patient/family /staff satisfaction scores: leader rounding, keeping the unit clean, assisting staff to address patient needs promptly, addressing the needs of the unit. Fosters mentorship within the staff by providing tools for professional growth.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Registered Nurse Supervisor Mother/Baby
Texas Health Resources Harris Methodist Fort Worth
11.2011 - Current
- Facilitates patient/nurse assignments based on volume, acuity and skill mix, and provides coordination of patient care on a 26 bed mother/baby nursing unit.
- Provides continuous constructive feedback and timely annual performance evaluations to staff. This is accomplished by quarterly leader rounding on all staff and identifying areas for staff growth and development.
- Assists with recruiting and hiring potential staff.
- Leader support for Continuous Improvement committee.
- Developed strong rapport with patients and families, providing emotional support during challenging situations.
- Supervised nursing staff, ensuring adherence to patient care protocols and safety standards.
- Facilitated communication between departments to streamline patient admissions and discharges.
- Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
Staff RN Mother-Baby Unit / General Nursery
Harris Methodist Fort Worth
01.2008 - 01.2011
- Nursing care for up to 4 mother/baby couplets.
- Instructed patients and families on postpartum care and care of their newborn.
- Monitor newborns in transitional/ observational nursery and report changes in condition as needed.
- Float to other units in the womens services department as needed.
Staff RN Medical-Surgical Unit
Central Valley General Hospital
05.2005 - 12.2007
- Coordinated nursing care for up to 5 patients on med/surg telemetry floor.
- Planned, organized, and managed a broad range of patients from infants to elderly within the unit.
- Avid patient advocate, assess patient status and notify physician of clinical changes.
- Provided education to patient/families on healthcare needs, conditions and options.
- Prepared for and assisted physician during bedside procedures.
- Coordinate patient transfers within and to other facilities.
- Skilled in administering peritoneal dialysis for renal patients.
- Float to emergency room when needed.
Aviation Maintenance Administration/ Avionics Electronic Technician
United States Navy
01.1995 - 01.1999
- Responsibilities included the accurate and timely upkeep on 46 F/A-18 aircraft discrepancy books and all associated reports and records.
- Managed the verification, initiation and completion of all maintenance action forms and scheduled inspections.
- Maintained Weapons Control, Radar, Sensor Pod, Electronic Countermeasures, and Communication/ Navigation systems on 12 F/A-18C Aircraft.
- Collateral duties included: Assistant Support Equipment/Planned Maintenance coordinator, fire security watches for the aircraft line, hangar and personnel barracks.
Education
Master of Science - Nursing Leadership and Administration
University of Texas At Arlington
05.2018
Bachelors of Science - Registered Nursing
California State University, Fresno
05.2005
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West Hills Community college
Lemoore, California12.2001
Certification
- BLS/NRP renewed quarterly
- NRP Instructor expires March 2026
- RNC-Maternal Newborn Nursing September 2026
Timeline
Registered Nurse Supervisor Mother/Baby
Texas Health Resources Harris Methodist Fort Worth
11.2011 - Current
Staff RN Mother-Baby Unit / General Nursery
Harris Methodist Fort Worth
01.2008 - 01.2011
Staff RN Medical-Surgical Unit
Central Valley General Hospital
05.2005 - 12.2007
Aviation Maintenance Administration/ Avionics Electronic Technician
United States Navy
01.1995 - 01.1999
Bachelors of Science - Registered Nursing
California State University, Fresno
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West Hills Community college
Master of Science - Nursing Leadership and Administration
University of Texas At Arlington
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