CRYSTAL PAYNE
Americus,GA
Summary
Multi-tasking manager with a reputation for fostering a positive work environment, with over ten years of experience in retail and purchasing. Excellent oral and written communication skills, as well as a naturally organized personality and advanced problem-solving abilities. Dedicated to learning, growing, and succeeding.
Overview
7
7
years of professional experience
Work History
Purchasing Manager
Recreation Unlimited Dba Caravelle
Americus, GA
08.2019 - 04.2026
- Established open lines of communication between the company, vendors and customers.
- Created purchasing reports on a weekly, monthly, and quarterly, and annual basis.
- Communicated with domestic and international vendors.
- Sourced vendors, built relationships, and negotiated prices.
- Managed and coordinated paperwork, updated spreadsheets and kept permanent records.
- Used Quickbooks to authorize and monitor purchase orders and consumables.
Assistant Manager
Dollar Tree
Americus, GA
08.2020 - 02.2022
- Managed daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members on customer service standards and operational processes.
- Developed and implemented inventory management strategies to reduce shrinkage.
- Fostered a positive work environment through effective communication and team-building exercises.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Store Manager
Walmart Supercenter
Albany, GA
04.2019 - 08.2019
- Oversaw a team of 100 or more employees and provided performance feedback.
- Trained and mentored staff on best practices for customer service and inventory management.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Americus High School
Americus, GA05-2000
Skills
- Excellent communication skills
- Training and developing
- Retail merchandising specialist
- Communication effectively
- Time management
- Active listening
Timeline
Assistant Manager
Dollar Tree
08.2020 - 02.2022
Purchasing Manager
Recreation Unlimited Dba Caravelle
08.2019 - 04.2026
Assistant Store Manager
Walmart Supercenter
04.2019 - 08.2019
High School Diploma -
Americus High School