Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Payne

Rio Communities,NM

Summary

Results-driven professional with extensive experience in safety compliance and efficient operations within the transit industry. Proven track record in overseeing train movements while maintaining safety standards and enhancing crew communication.

Overview

18
18
years of professional experience

Work History

Herzog Transit Services

Kevin Merlo
Albuquerque, New Mexico
12.2008 - 07.2026

Operated engine safely, ensuring efficient train movement and strict adherence to safety protocols. Directed crew members in absence of conductor, ensuring compliance with operational guidelines. Oversaw all aspects of train movement, ensuring compliance with safety regulations. Maintained rigorous safety standards for passengers and crew during all operations. Achieved federal qualification for both positions under FRA CFR Part 240/242 certification.

  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Associate of Applied Science - Accounting And Business

Colorado Technical University
Colorado Springs, CO
02-2028

Graduate Certificate - All Aspects of Travel Industry

Associated Schools in Travel And Tourism
Miami Beach, FL
12-1992

High School Diploma -

Belen High School
Belen, NM
05-1992

Skills

  • Safety management
  • Regulatory compliance
  • Microsoft Excel
  • Customer service
  • Problem-solving
  • Analytical and critical thinking
  • Leadership
  • Teamwork and collaboration
  • Attention to detail
  • Conflict resolution
  • Active listening
  • Excellent communication

Timeline

Herzog Transit Services

Kevin Merlo
12.2008 - 07.2026

Associate of Applied Science - Accounting And Business

Colorado Technical University

Graduate Certificate - All Aspects of Travel Industry

Associated Schools in Travel And Tourism

High School Diploma -

Belen High School
Crystal Payne