Crystal Perez
austin tx,TX
Summary
Dynamic Sales Associate with proven expertise at Target Corporation in enhancing customer satisfaction and loyalty through exceptional service and relationship building. Skilled in cash handling and problem-solving, I effectively managed high-stress situations while training new staff, contributing to a collaborative team environment and minimizing customer wait times.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
1
1
Certification
Work History
Sales Associate
Target Corporation
04.2025 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Education
High School Diploma -
LBJ Early College High School
7309 Lazy Creek Drive Austin, TX 7872405-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Relationship building
- Cash handling
- Money handling
- Flexible schedule
- Client service
Certification
- Checkout Advocate/ Guest service Training -
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Volunteering
- I like working with my hands and fixing things
- Getting involved in local advocacy groups to promote positive change in the community
- Youth Development Programs
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Community Cleanup
- Offering time and support to shelters for the homeless, women, and animals
- I enjoy helping others and giving back to the community
- Volunteering at local animal shelters and rescue organizations
- Animal Care
Timeline
Sales Associate
Target Corporation
04.2025 - Current
High School Diploma -
LBJ Early College High School
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