Crystal Perez
The Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Experienced with educational support, fostering positive student interactions and aiding in lesson delivery. Utilizes effective communication to facilitate learning and support classroom management. Knowledge of instructional methodologies and student engagement strategies.
Overview
16
16
years of professional experience
Work History
Assistant Teacher /Special Education Paraprofessional
Dept. of Education
10.2024 - Current
- Developed and implemented engaging lesson plans to enhance student learning experiences. Assisted in classroom management, fostering a positive and inclusive learning environment.
- Collaborated with lead teachers to adapt instructional materials for diverse student needs. Monitored student progress, providing timely feedback to support academic growth.
- Supervised recess, lunch and daily student intake and dismissal.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Monitored and reported student progress and development, offering mentoring as needed.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Increased student engagement by incorporating hands-on activities and group projects into the curriculum. Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Collaborated with lead teachers to assess student performances and identify areas for improvement.
- Developed and executed lesson plans tailored to meet diverse student needs, fostering inclusive learning environment.
Entitlement Specialist
VIP Community Services
03.2022 - 03.2023
- Responsible for weekly review of STARS census for the Men’s Residence, Responsible for monitoring intake applications of Men’s and Women’s Residence to HRA, face-to-face appointments and EVR appointments.
- Managed case documentation systems, ensuring compliance with organizational policies and regulations. Maintain a liaison with the Human Resources Administration (HRA) to follow up and ensure that client cases are active.
- Responsible for requesting temporary Medicaid cards from HRA and distributes to the clients
- Responsible for Re-Certification Application, filing, and submitting to HRA in a timely manner. Other duties as assigned by the Director/Manager
- Navigated through ECW Avatar Epaces Awards and NYS of health market place
- Produce and distribute weekly client reports to selected staff on ineligible Medicaid, Medicaid pending and needed counselor intervention
- Coordinated client intake processes, ensuring accurate documentation and efficient service delivery.
- Verify clients’ insurance and update information/new Medicaid CIN numbers in URS for VIP programs
- Monthly review, removal of discharge client folders from active filing and maintain discharge clients filing system for storage
- Maintain client folders with updated progress notes on face-to-face contact, pending Medicaid/HRA/Fair Hearing letters and representative/counselor contacts. Maintain copies of documents/intake finance statements and Medicaid/HRA applications for backup and file it in the client folders.
COVID-19 Compliance Officer
LabQ Diagnostics
03.2021 - 03.2022
- Initiated remedial training for personnel found to be violating compliance policies or safety procedures.
- Assisted employees and customers with safety and health requirements related to COVID-19.
- Provided health screenings and enforced social distancing, masking, and other policies related to COVID-19.
- Used Personal Protective Equipment
- Completed field checks to verify licenses and permits for various business.
- Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
- Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
- Monitored compliance with processes, policies, procedures and standards in regards to collection and management of annual contributions from shareholder companies.
- Wrote and presented reports outlining findings and recommendations from compliance audits.
- Scheduled and conducted evaluations of company policies, procedures and internal control structures.
Covid-19 Swabber
Fivestar Nursing/LabQ
03.2021 - 01.2022
- Set up, maintained and verified sterility of lab equipment and tools.
- Analyzed bodily fluids with laboratory equipment and detected anomalies related to diseased states or acute injuries.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Building Maintenance
Guardian Services
01.2010 - 01.2018
- Maintaining the cleanliness of all office facilities as assigned during shifts
- Order & organize the needed janitorial supplies
- Additional task performed upon request.
- Carried out building updates such as painting surfaces, replacing fixtures and reorganizing rooms.
- Used standard housekeeping equipment, tools and supplies to accomplish basic cleaning.
- Reported issues to property manager so effective resolutions could be put into place.
Education
Medical Assisting
ABC Training
The Bronx, NY01.2020
CNA Phlebotomy and EKG certificate Microsoft Office Professional -
ABC Training
The Bronx, NY01.2020
GED -
Xincon Technology School
New York, NY01.2004
Completed and received Microsoft Office Certification - undefined
Technology
2004
Skills
- Verbal and Written Communication
- Information Collection and Recording
- Lesson planning
- Classroom management
- Professional development participation
- Parent-teacher communication
- Time management
- Team collaboration
- Problem Solving
- Multitasking
- Relationship building
- Teamwork and Collaboration
Timeline
Assistant Teacher /Special Education Paraprofessional
Dept. of Education
10.2024 - Current
Entitlement Specialist
VIP Community Services
03.2022 - 03.2023
COVID-19 Compliance Officer
LabQ Diagnostics
03.2021 - 03.2022
Covid-19 Swabber
Fivestar Nursing/LabQ
03.2021 - 01.2022
Building Maintenance
Guardian Services
01.2010 - 01.2018
CNA Phlebotomy and EKG certificate Microsoft Office Professional -
ABC Training
Completed and received Microsoft Office Certification - undefined
Technology
Medical Assisting
ABC Training
GED -
Xincon Technology School