Crystal Perkins
Charlotte,NC
Summary
Results-driven Scrum Master with expertise in scrum facilitation, backlog management, and agile coaching. Committed to fostering continuous improvement and enhancing team collaboration.
Overview
4
4
years of professional experience
Work History
Scrum Master
Wells Fargo & Company
Charlotte, North Carolina
01.2024 - 02.2026
- Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
- Facilitated scrum ceremonies to enhance team collaboration and communication.
- Coordinated backlog grooming sessions to prioritize project tasks effectively.
- Assisted teams in identifying and removing impediments to workflow efficiency.
- Removed impediments and protected team members from interruptions and distractions to maximize productivity.
- Fostered a culture of continuous improvement through regular feedback sessions.
- Supported product owners in defining user stories and acceptance criteria.
- Trained team members on agile methodologies and best practices for scrum processes.
- Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
- Documented sprint results and retrospectives to inform future planning sessions.
- Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
- Worked closely with senior management and other stakeholders during strategic planning sessions for upcoming releases.
Information Security Analyst
Wells Fargo & Company
Charlotte, North Carolina
01.2022 - 01.2024
- Conducted risk assessments to evaluate vulnerabilities in systems and applications.
- Conducted regular risk assessments to identify vulnerabilities in systems, networks, applications and databases.
- Performed vulnerability scans on systems, networks, applications and databases.
- Investigated security incidents and developed incident response plans.
- Collaborated with IT teams to integrate security solutions into infrastructure.
- Created detailed reports on security issues for senior management review.
- Researched new technologies to improve overall security posture of the organization.
- Educated users about IT security policies and procedures.
- Supported users with in-person and remote technical assistance.
Education
MBA - Computer Management
Strayer University
Huntersville, NC06-2015
Bachelor of Science - Computer Science Information Systems
Johnson C. Smith University
Charlotte, NC12-2003
Skills
- scrum facilitation
- backlog management
- sprint planning
- user story mapping
- agile coaching
- Agile risk management
- continuous improvement
- Kanban knowledge
- risk assessment
- IT security practices
- Teamwork
- Relationship building
- Interpersonal skills
Timeline
Scrum Master
Wells Fargo & Company
01.2024 - 02.2026
Information Security Analyst
Wells Fargo & Company
01.2022 - 01.2024
MBA - Computer Management
Strayer University
Bachelor of Science - Computer Science Information Systems
Johnson C. Smith University