Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage abilities to successfully fill the vacancy within the organization. Frequently praised as hardworking by peers, Able to be relied upon to help the organization achieve its goals. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Discharge Planner
Memorial Care - Long Beach Memorial Healthcare
07.2022 - Current
Attends daily POD AM Huddles with RN Clinical Supervisor, Bed side RN including AUM.
Attends Care Briefings for assigned units and discusses discharge plan with interdisciplinary team.
Follows standard work, tip sheets and care briefing scripting.
Discuss and confirm patient escalation if needed.
Identify barriers to progression or discharge
Make appropriate escalation to RN Clinical Supervisor, Lead Case Manager & Case Manager Director
Initiates SNF and other Post Acute facilities, Home Health and Durable Medical Equipment referrals utilizing Case Management modules in EPIC.
Documents actions in CM flowsheet per tip sheet, communicates to Nursing and patient/family, obtains authorization as needed, maintains consistent communication with Case Managers related to patient preference for Medicare patients including Hospice & Palliative
Follows up on discharge planning referrals, finalizes plans for DME, HH and Skilled Nursing Facilities prior to discharge while updating documentation in EPIC
Attends daily afternoon POD huddles to review discharge times and potential barriers to be addressed
Hand off to Mid Shift Case Managers via email and “cc” RN Clinical Supervisor for referral follow up while adding patient to after- hours shared discharge list.
Provide Mid Shift and weekend coverage as assigned.
Certified Body Contouring Specialist
Bodied by Crystal
12.2021 - Current
Proficient in performing Non-Invasive treatments - Cavitation, Radio Frequency, Vacuum Therapy, Laser-Lipo, Wood Therapy, Buttocks Vacuum Therapy & Post Op Care
Proficient in Ice Sculpting Therapy
Proficient Trained & Certified for Mesotherapy Lipolysis
Knowledgeable and efficient in proper sanitation
Ability to work with minimal supervision, work safely and competently with a variety of Clients.
Patient Health Coach
MemorialCare - Long Beach Memorial Healthcare
02.2020 - 07.2022
Develop, conduct, and coordinate health need assessments according to individual patient needs
Provide guidance on public agencies and organizations on assessment of health education needs and on development and
delivery of health education programs
Collaborate with health specialists to determine health needs and availability of services and to develop goals for meeting needs to
reduce potential hospital re-admissions
Prepare and distributes health education materials, such as brochures and visual aids, to address smoking, vaccines and alternate public health options
Develop and maintains cooperative working relationships with healthcare agencies and organizations along with medical staff
Social Workers, Case Managers in public health care
Maintain databases, mailing lists, telephone networks and other information to facilitate functioning of health education programs
Provide support as needed to Social Work & Case Management, Adult Primary Care, Surgical, Cardiac, ICU, Oncology, Rehab, SNF, ED
Cardiology, CABG, Radiology, Stroke, Wound Healing, Pediatrics, NICU, PICU, units and patients for a smooth exit from hospital
Aid with referrals to PCP, makes follow up appointments, arranges discharge prescriptions to be delivered to
patient prior to discharge and follows up with phone calls post discharge within 48-72 hours
Arrange post hospital appointments, transportation if needed with PCP & Specialists as well as document in hospital medical chart in
(EPIC) where available to Physician and medical team.
Fleet Coordinator
Performance Team
11.2018 - 02.2020
Checked specifications of materials loaded and unloaded against information contained in work orders
Inspected equipment for wear and for conformance to specifications
Inventory supplies and requisition or purchase additional items, as necessary
Reviewed work throughout work process and at completion to check for proper performance
Transmitted and explained work orders to laborers.
HR Assistant & Accounts Payable Specialist
DTLA Motors, Felix Chevrolet
01.2017 - 08.2018
Compiled and prepared reports and documents on personnel activities
Assisted with employee benefit programs and worker's compensation plans
Recorded employee data including but not limited to compensation, PTO, number of sales or production, performance reviews, terminations, and resignations
Examined employee files to timely respond to all inquiries and provided information for personnel actions
Processed, verified, and maintained personnel related documentation, including staffing, recruitment, training, grievances, performance
Conducted new hire orientations
Operated 10-key calculators, typewriters, and copy machines to perform calculations and produced documents
Accessed computerized financial information to answer general questions and give details on specific accounts
Received, record and bank cash, checks and vouchers
Debited, credited, and totaled accounts on computer spreadsheets and databases, using specialized accounting software
Coded documents according to company procedures
Performed general office duties, such as filing, answering telephones, and handling routine correspondence
Operated computers programmed with accounting software to record, store and analyzed information
Matched order forms with invoices and recorded necessary information
Classified, recorded, and summarized numerical and financial data to compile and store financial records, using journals and ledgers and various software
Reconciled, noted, and reported discrepancies found in records
Checked figures, postings and documents for correct entry, mathematical accuracy, and proper codes
Prepared and processed payroll information
Transferred details from separate journals to general ledgers or data processing sheets
Calculated, prepared, and issued bills, invoices, account statements and other financial statements according to established procedures.
Operations Coordinator
Alpha Wire - Coast Wire & Plastic Tech
07.2006 - 12.2016
Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits
Prepared staff work schedules and assigned specific duties
Orchestrated administrative activities directly related to making products or providing services
Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness, and sustainability of operations
Worked with Sales, Engineers & coworkers to complete tasks
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Participated in ongoing training to enhance own job skills and knowledge
Responded quickly to meet customer needs and resolve problems
Completed packing, shipping functions and special documents (Certificate of Compliance, Proforma Invoices, NAFTA)
Process all billing, invoicing & credits in system through SYMIX ERP
Processed relating functions of A/R and A/P through
Maintained all Consigned stock at various outside locations
Supported Engineering presentations and tracked all action items (RMA / Quarantine items)
Modified Engineering Bill of Materials
Initiated and processed all work orders to shop floor for manufacturing per customer BOM
Organized monthly cycle counts and processing warehouse adjustments of Raw materials and finished goods, inks, dyes, tooling, and calipers
Maintained safe worked environment by monitoring safety procedures and equipment
Collaborated with workers and managers to solve work-related problems
Quoted prices to customers
Prepared and processed payroll information
Transferred details from separate journals to general ledgers or data processing sheets
Calculated, prepared and issue bills, invoices, account statements and other financial statements according to established procedures., Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits
Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness, and sustainability of operations
Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Participated in ongoing training to enhance own job skills and knowledge
Completed packing, shipping functions and special documents (Certificate of Compliance, Proforma Invoices, NAFTA)
Process all billing, invoicing & credits in system through SYMIX ERP
Education
High School Diploma -
First Baptist Christian School
Wilmington, CA
06.1994
Skills
Case Management
Medical Records
Documentation and Recordkeeping
Discharge Planning
Critical Thinking
Emotional Support
Individual and Group Coaching
Public Health and Safety
Clerical Support
Administrative Support
Patient and Caregiver Education
Certification
PT - Phlebotomy Technician - July 2023
Body Contouring Technician - December 2021
First Aid/CPR Certified
BLS Certified
Timeline
Discharge Planner
Memorial Care - Long Beach Memorial Healthcare
07.2022 - Current
Certified Body Contouring Specialist
Bodied by Crystal
12.2021 - Current
Patient Health Coach
MemorialCare - Long Beach Memorial Healthcare
02.2020 - 07.2022
Fleet Coordinator
Performance Team
11.2018 - 02.2020
HR Assistant & Accounts Payable Specialist
DTLA Motors, Felix Chevrolet
01.2017 - 08.2018
Operations Coordinator
Alpha Wire - Coast Wire & Plastic Tech
07.2006 - 12.2016
High School Diploma -
First Baptist Christian School
PT - Phlebotomy Technician - July 2023
Body Contouring Technician - December 2021
First Aid/CPR Certified
BLS Certified
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