Crystal Pineda
Loan Processor
The Colony
Summary
Detail-oriented and customer-focused professional with over 8 years of experience in administrative and operational support within fast-paced, compliance-driven environments. Proven ability to manage high volumes of documentation accurately, facilitate client interactions, and coordinate efficiently with cross-functional teams. Seeking to transition into a Loan Processor role, utilizing strong attention to detail, organizational skills, and dedication to customer service for timely and accurate loan processing.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Production Associate
CustomInk LLC
02.2022 - Current
- Maintained quality control standards in high-volume production, which ensured that all products met client specifications and upheld our company's reputation for excellence.
- Coordinated order assembly by preparing necessary documentation and materials, helping streamline the process and improve turnaround times for our clients.
- Cross-trained in multiple workflow functions, which enhanced team flexibility and allowed us to adapt quickly to changing production needs, fostering a more efficient work environment.
Medical Assistant
AD Precision Health
07.2019 - 01.2022
- Managed the accurate recording and maintenance of sensitive patient data, which ensured compliance with privacy regulations and improved patient confidentiality.
- Scheduled and confirmed appointments, helping to optimize the clinic's workflow and reduce patient wait times.
- Prepared detailed medical forms and insurance paperwork, which streamlined the patient intake process and ensured smooth billing operations.
Patient Care Coordinator
Vitality Weight Loss & Wellness Institute/Prime He
03.2016 - 07.2019
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Skills
Proficient in Microsoft Office Suite
Accomplishments
Maintained accuracy while handling large volumes of production and patient documentation, demonstrating precision and compliance
Ensured compliance with privacy regulations and maintained strict confidentiality of patient records
Cross-trained in multiple departments to enhance operational flexibility
Timeline
Production Associate
CustomInk LLC
02.2022 - Current
Medical Assistant
AD Precision Health
07.2019 - 01.2022
Patient Care Coordinator
Vitality Weight Loss & Wellness Institute/Prime He
03.2016 - 07.2019
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