Crystal Pinter
Lenhartsville,PA
Summary
Service-oriented driver with 6 years of experience delivering vehicles to customers. Intelligent, fast learner quickly memorizes delivery areas, finds destinations.
Excellent time management skills with ability to deliver vehicle on time. First-class team member with strong sales and delivery performance. Safe, cautious and observant at all times to avoid accidents or incidents.
Highly organized and proactive in maintaining accounts, servicing customers and accounting for funds.
Service-oriented and unafraid to tackle challenging targets.
Enthusiastic greeter/driver, eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Motivated to learn, grow an excel in the automotive industry. Outgoing Greeter with more than 10 years of experience in customer service. Successful at directing customers efficiently and answering questions thoroughly. Proven history of maintaining cleanliness and order for store entrances.
Overview
6
6
years of professional experience
Work History
Automotive Service Shuttle Driver and Greeter
Manderbach Ford
Hamburg, PA
07.2021 - Current
- Picked up and delivered customers vehicles in polite and timely manner.
- Collected payment for service when needed.
- Shuttle driver for customers to local stores and to and from home.
- Deliver vehicles to other dealerships or body shops for repairs for service department.
- Greet 30 service customers per day with a smile and upbeat welcome.
- Check in 20 - 30 customer vehicles per day, for service department.
- Operated with safety and skill to avoid accidents and delays.
- Maintained clean and neat shuttle for passenger comfort.
Service Greeter and Shuttle Driver
Kelly Toyota Of Hamburg/Freedom Toyota
Hamburg, PA
12.2018 - 07.2021
- Answered customer questions and pointed individuals in right directions.
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
- Cleared front entry area of trash and debris and directed customers.
- Acted as first point of contact for visiting clients and customers.
- Fielded customer complaints and notified managers.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Delivered prompt service to prioritize customer needs.
- Picked up and delivered customers vehicles in timely manner.
- Shuttle driver when needed.
- Helping out service advisors when needed.
- Maintained clean and neat shuttle for passenger comfort.
- Transported customers to and from home or businesses.
- Provided information about area attractions and facility amenities.
Delivery Driver
Sandusky Enterprises
Reading, PA
10.2016 - 12.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Accurately recorded delivery, payment and route information using handheld devices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
Education
Business Administration And Management
Reading Senior High School
Reading, PA06.1983
Skills
- Route planning
- Safe vehicle operation
- Good telephone etiquette
- Cultural awareness
- Customer service
- Detail-oriented
- Multitasking abilities
- Excellent work ethic
Timeline
Automotive Service Shuttle Driver and Greeter
Manderbach Ford
07.2021 - Current
Service Greeter and Shuttle Driver
Kelly Toyota Of Hamburg/Freedom Toyota
12.2018 - 07.2021
Delivery Driver
Sandusky Enterprises
10.2016 - 12.2018
Business Administration And Management
Reading Senior High School
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