Crystal Policelli
Trenton,MI
Summary
Certified Peer Specialist with a strong foundation in leveraging personal experiences to foster genuine connections and deliver compassionate support. Proficient in guiding individuals through recovery processes, managing symptoms, and facilitating access to essential community resources. Dedicated to instilling hope and empowering others on unique recovery journeys, ensuring they feel understood and supported every step of the way. Passionate about promoting mental health awareness and advocating for effective, person-centered care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Preschool Assistant Teacher
Nannys Nursy school
03.2025 - Current
- Engaged children in age-appropriate activities to promote physical, cognitive, and social development
- Worked with children ages 0 to 8 years old
- Maintained a clean and organized environment by regularly sanitizing toys, equipment, and play areas
- Collaborated with parents to understand individual child needs, preferences, and any special instructions or requirements
- Provided positive reinforcement and encouragement to children during learning activities or challenging situations
- Documented daily observations of each child's progress, milestones achieved, or concerns for communication with parents/guardians
- Participated actively in creating lesson plans and implementing age-appropriate educational activities
Paraprofessional
Amerigs
11.2024 - Current
- Worked closely with students ages 14 to 18 years old, providing one-on-one assistance and small group instruction as needed
- Provided support to classroom teacher by assisting with lesson preparation and implementation
- Helping students with special needs, including those with Individualized Education Plans (IEPs)
- Assisted in the supervision of students during recess, lunchtime, and field trips
- Utilized technology tools such as interactive whiteboards and educational software to enhance student learning
- Assisted in maintaining a safe and organized classroom environment
- Supported students in developing social skills through modeling appropriate behaviors and conflict resolution techniques
- Aided in data collection related to student performance or behavior goals
- Demonstrated flexibility when working across different grade levels or subject areas within the school setting
Certified Behavior Technician
Centria Healthcare
04.2022 - 09.2024
- Implemented the ABA therapy and behavior intervention plan for children ages 2 to 10 years old made by the BCBA for individuals with autism spectrum disorder, focusing on skill development and behavior reduction
- Pairing with children and forming a trusting bond
- Collected and analyzed data to track progress and make data-driven decisions for treatment planning
- Worked in direct one-on-one therapy sessions to clients, using evidence-based strategies and techniques
- Supported clients in developing social skills through structured activities and interventions
- Provided positive reinforcement strategies to motivate clients during therapy sessions
- 40 RBT Certificate (RELIAS)
- Assisted in training new behavior technicians on best practices and company policies
- Worked closely with families/caregivers providing guidance on generalization strategies outside therapy sessions
- Maintained HIPA guidelines adhering to ethical guidelines outlined by the Department of Health
Business Owner
Crystal clean
01.2011 - 01.2023
- Founded and operated a successful business for 15 years, overseeing all aspects of operations
- Cleaning and organizing homes and businesses
- Payroll and bookkeeping
- Managed a team of 2 to 4 employees, providing leadership, guidance, and support
- Maintained high levels of customer satisfaction through exceptional service
- Adhered to strict standards of quality control and sterilization.
Pharmacy Coordinator
Midwest Health
01.2009 - 01.2011
- Preparing and presenting board meetings to implement new medications
- Managed prior authorizations for medications , ensuring timely access to necessary treatments
- Assisted in the coordination of specialty pharmacy services for complex conditions such as oncology or hepatitis C
- Maintained up-to-date knowledge of new drugs on the market, including indications, contraindications, dosages, adverse effects, and interactions
- Ensured compliance with state regulations regarding controlled substances through accurate record-keeping and inventory management practices
Pharmacy Technician Teacher
Dorsey College
01.2007 - 01.2008
- Teaching the Pharmacy technician program
- Utilized various instructional strategies, such as cooperative learning, hands-on activities, and technology integration, to enhance student engagement and comprehension
- Assessed student progress through regular formative assessments, quizzes, tests, projects, and presentations
- Preparing students for their national board exam
Nationally Certified Pharmacy Technician
CVS Pharmacy
01.2003 - 01.2006
- Collaborated with pharmacists to optimize workflow processes and improve efficiency in prescription filling
- Managed a team of 3 to 5 pharmacy technicians, providing guidance and support in daily operations
- Maintained accurate records according to state and federal guidelines
- Assisted in the resolution of customer complaints or concerns regarding medications or services provided
- Coordinated with healthcare providers to obtain prior authorizations for specialty medications
- Managed inventory levels, ordering medications as needed while minimizing waste and expiration dates
- Collaborated with insurance companies to resolve billing issues and ensure timely reimbursement for services rendered
- Utilized computer systems to process prescriptions accurately and efficiently
- Maintained confidentiality of patient information in accordance with HIPAA regulations at all times
Toddler Teacher
Christ the King church
01.2002 - 01.2002
- Created and implemented age-appropriate lesson plans for toddlers, focusing on social, emotional, cognitive, and physical development
- Cultivated a love for reading by introducing age-appropriate books and encouraging story time sessions
- Incorporated sensory play activities into daily routines to stimulate cognitive development
- Supported toddlers' language development by engaging them in conversations and introducing new vocabulary words
- Incorporated music and movement activities into daily routines to enhance gross motor skills
- Nurtured social-emotional skills through group activities that encouraged sharing, turn-taking, empathy, and conflict resolution
Education
Certified Peer Recovery Specialist - Peer Recovery
Detroit Recovery Insitute
Detroit, MI09-2025
Technical school - Pharmacy Technician
Eton Technical Institute
Port Orchard, WA01.2003
Skills
- Extensive customerservice experience
- Behavioral Therapy (6 years)
- QuickBooks
- Microsoft word and Excel
- Working with children and adults with autism spectrum disorder and different disabilities
- Data collection
- Effective team collaboration
- Empowerment in trauma-informed care
- Behavior Management
- Applied behavior analysis
- Trauma awareness
- First aid and CPR
- Bookkeeping
- Analysis skills
- Crisis intervention
- Organizational skills
- Time management
- Community engagement
- Supervising experience (10 years)
- Resilience-building in trauma-informed care
- Medical documentation
- Public speaking
- Conflict resolution
- Research
- Documentation review
- Mentoring
- Curriculum planning
Certification
- First Aid Certification
- May 2025 to Present
- Adult and children. First AID and CPR
- AED certified/child and adult
- QBS and 40 RBT Certificate (RELIAS)
- August 2024 to Present
- DWC training
- June 2023 to Present
- Wayne county certificates for working with children and developmental delayed individuals.
- 40 hour training through centria autism.
- Nationally Certified Pharmacy Technician
- 2003 to 2011
- Certified Behavioral Health Technician
Languages
American Sign Language - Beginner
English
Bilingual
Military Service
- Branch: United States Navy
- Service Country: United States
- Rank: Ensign
- 1999 to 2001
- Served as a store keep (order and supply)
- Respectively speaking to and followed directions given by my superiors
- Commendations:
- Award for best fitness scores in bootcamp
- Youngest cadet that received perfect marks during A school
Awards
Teacher of the month, 2007, Awarded teacher of the month three separate times
Volunteer Information
- Enrolled at Detroit recovery program to be a peer support specialist
- Volunteered for Fish and Loaves food bank
- Volunteered for Heritage Gardens, Taylor MI
- Volunteer at Christ the King Church, speaking with women in recovery
Timeline
Preschool Assistant Teacher
Nannys Nursy school
03.2025 - Current
Paraprofessional
Amerigs
11.2024 - Current
Certified Behavior Technician
Centria Healthcare
04.2022 - 09.2024
Business Owner
Crystal clean
01.2011 - 01.2023
Pharmacy Coordinator
Midwest Health
01.2009 - 01.2011
Pharmacy Technician Teacher
Dorsey College
01.2007 - 01.2008
Nationally Certified Pharmacy Technician
CVS Pharmacy
01.2003 - 01.2006
Toddler Teacher
Christ the King church
01.2002 - 01.2002
Certified Peer Recovery Specialist - Peer Recovery
Detroit Recovery Insitute
Technical school - Pharmacy Technician
Eton Technical Institute
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