Crystal Pope
Dawn
Sun City,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Contact Station Assistant
Maricopa County Parks And Recreation
11.2021 - 01.2024
- Greeted and directed customers
- Skills in Windows and Microsoft programs
- Verified information
- Responded to in-person and telephonic calls
- Provided customers with resource information
- Maintained files and documents
- Collected forms of multiple payments
- Scheduled reservations
- Helped customers and answers questions
- Assisted new hires with training and gives one-on-one sessions
- Educated customers about rules
- Maintained and cleaned spaces
- Completed purchase requests for supplies
- Prepared materials to distribute to customers
- Performed new profile set ups
- Maintained accurate electronic and hard-copy records and inventories
- Prepared displays to distribute to customers
- Worked effectively in fast-paced environments.
- Checked on passengers regularly, verified compliance with safety requirements and identified assistance needs.
- Ensures all visitors are thanked and appreciated
Pharmacy Technician
Safeway
07.2016 - 01.2021
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted, measured and compounded medications following standard procedures.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Cashier Assistant
Cracker Barrel Old Country Store
07.2012 - 07.2016
- Packed customer orders into boxes and bags, transferring to shopping cart.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Cleaned and sanitized cashier workstation and scanning area.
- Removed trash, swept, and mopped floors for professional appearance.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Used POS system to enter orders, process payments and issue receipts.
- Lifted up heavy pounds at once and used wheelers to move heavier loads.
Education
Pharmacy Technician Certification - Pharmacy Technician
Carrington College - Phoenix
Phoenix, AZ 05.2001 -
High School Diploma -
Peoria High School
Peoria, AZ 05.2001 -
Skills
Promotional Support
Timeline
Contact Station Assistant
Maricopa County Parks And Recreation
11.2021 - 01.2024
Pharmacy Technician
Safeway
07.2016 - 01.2021
Cashier Assistant
Cracker Barrel Old Country Store
07.2012 - 07.2016
Pharmacy Technician Certification - Pharmacy Technician
Carrington College - Phoenix
05.2001 -
High School Diploma -
Peoria High School
05.2001 -
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