Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Poppelreiter Sudduth

Lufkin,TX

Summary

My ability to adapt and prioritize under pressure, coupled with a strong foundation in financial records and confidentiality compliance, drives significant improvements in operational workflows and patient interaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Specimen Collector

DATS, LLC
04.2024 - Current
  • Completed in-house testing procedures for quick results.
  • Labeled and prepared specimens for shipment to laboratory facilities.
  • Increased accuracy in specimen labeling and tracking through meticulous attention to detail and thorough documentation practices.
  • Safeguarded patient privacy and confidentiality by following HIPAA regulations throughout all aspects of the specimen collection process.

Homemaker

Self-employeed
07.2012 - 04.2024
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.

Specimen Collector

DATS, LLC
09.2011 - 07.2012

Accounts Receivable Manager

Pediatrics East
07.2009 - 07.2011
  • Ensured timely payments from clients through effective communication and proactive followups.
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Implemented new collection strategies that led to the recovery of lost revenue.
  • Completed daily process adjustments to maintain accuracy.
  • Verified discrepancies and resolved clients' billing issues
  • Posted customer payments by recording cash, checks, and credit card transactions.

Medical Office Manager

J. Pervis Milnor, MD
06.2008 - 06.2009
  • Addressed and remedied all patient or team member issues.
  • Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Assisted with regulatory issues such as compliance.
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.

Payroll Specialist

Leggett & Platt
04.2008 - 06.2008
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.

Medical Billing Manager /Front Desk Receptionist

Germantown Psychological Associates, PC
08.2002 - 01.2008
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Performed billing, collection, and reporting functions for office of 10 clinicians
  • Improved medical billing processes by streamlining workflows and implementing efficient systems.
  • Enhanced revenue cycle management by overseeing timely and accurate claims submission.
  • Developed strong relationships with insurance companies through effective communication and negotiation skills, enhancing payment turnaround times.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Reduced outstanding debts, directly contacting clients and setting up manageable payment plans tailored to their financial situations.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.

Education

Business Administration

Lambuth University
Jackson, TN

High School Diploma -

Walnut High School
Walnut, MS
05-1999

Skills

  • Patient interaction
  • Collections expertise
  • Financial records and reporting
  • Reliability
  • Clinical Documentation
  • Confidentiality Compliance
  • Specimen handling
  • Managing forms
  • Workload prioritization
  • Problem-Solving
  • Time Management
  • Attention to Detail

Certification

Omega Certified Specimen Collector

Timeline

Specimen Collector

DATS, LLC
04.2024 - Current

Homemaker

Self-employeed
07.2012 - 04.2024

Specimen Collector

DATS, LLC
09.2011 - 07.2012

Accounts Receivable Manager

Pediatrics East
07.2009 - 07.2011

Medical Office Manager

J. Pervis Milnor, MD
06.2008 - 06.2009

Payroll Specialist

Leggett & Platt
04.2008 - 06.2008

Medical Billing Manager /Front Desk Receptionist

Germantown Psychological Associates, PC
08.2002 - 01.2008

Business Administration

Lambuth University

High School Diploma -

Walnut High School

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Crystal Poppelreiter Sudduth