Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Crystal Price

Crystal Price

Customer service
Atlanta,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

19
19
years of professional experience

Work History

Merchandise Associate

Premium Retail Services Inc
05.2023 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Created attractive displays to promote items.

Substitute Teacher, K-12

Queen City ISD
09.2021 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.

Homemaker

My Family
09.2004 - Current
  • Addressed household needs with meal preparation, housekeeping and transportation.
  • Completed dusting, washing dishes, laundry, and vacuuming for patients.
  • Provided companionship and emotional support to enhance mood and quality of life.
  • Maintained entire family's schedule and organized events.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Provided emotional support and companionship.
  • Developed and implemented activities to improve quality of life.

Front End Retail Cashier

Kohls Department Store
05.2023 - 06.2023
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Education

No Degree - Psychology

Ashford University
Phoenix, AZ

High School Diploma -

Cornerstone Christian Academy
Townsend, GA
05.2000

Skills

  • Teamwork and Collaboration
  • Payment Processing
  • Loyalty Promotion
  • Conflict Management
  • Time Management
  • Guest Experiences
  • Cash Register Operations
  • Customer Engagement
  • Merchandising
  • Retail Sales Customer Service

Timeline

Merchandise Associate

Premium Retail Services Inc
05.2023 - Current

Front End Retail Cashier

Kohls Department Store
05.2023 - 06.2023

Substitute Teacher, K-12

Queen City ISD
09.2021 - Current

Homemaker

My Family
09.2004 - Current

No Degree - Psychology

Ashford University

High School Diploma -

Cornerstone Christian Academy
Crystal PriceCustomer service