Crystal Prince
Katy,TX
Summary
Dedicated and compassionate Licensed RN, possessing the ability to remain calm and effective under pressure. Hardworking and reliable, upholding valuable nursing experience which includes interdisciplinary care team contribution, plan of care development, thorough assessments and patient advocacy. Engaged communicator with patients, offering rare combination of empathy and firm professionalism.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Registered Nurse, Labor and Delivery
HCA Houston Healthcare Northwest
Houston, TX
03.2023 - Current
- Assessed and monitored maternal and fetal health during labor.
- Evaluated patient progress in labor using a variety of assessment tools.
- Responded quickly to obstetric emergencies including shoulder dystocia, breech presentations, cord prolapse, and placental abruption.
- Cared for neonates immediately following delivery including resuscitation if necessary.
- Collaborated with multidisciplinary team members to ensure safe delivery of the infant.
Patient Care Assistant
Palace Personal Home
02.2019 - 11.2021
- Promoted patient comfort by quickly responding to calls and handling diverse needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Clinical Student Nurse
College Of The Mainland
08.2018 - 12.2020
- Student Clinical rotations: UTMB Galveston Acute Care, Mainland Hospital Texas City, Kindred Clear lake, Davita Dialysis Lamarque, UTMB Galveston L&D/NICU, Houston Behavioral Health
- Operated under direction of licensed nursing professionals and pursued opportunities to learn new skills.
- Completed clinical work in different units to achieve degree standards and build nursing knowledge.
Customer Service Specialist
Workforce Solutions, Interfaith of The Woodlands
05.2016 - 08.2018
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Led team engagement to assist cross-functional departments and achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Patient Care Assistant
The Heights of Tomball
Tomball, TX
06.2014 - 03.2016
- Responded to bell or light signal calls to assist patients with needs.
- Used hospital-approved devices and techniques to transport and lift patients.
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Customer Service Representative
JP Morgan Chase
03.2012 - 07.2015
- Advised customers on bank products, services and financial planning options.
- Researched and resolved open items and deposit issues.
- Modified, opened and closed customer accounts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
Education
BSN -
The University of Texas At Arlington
Arlington, TX12-2024
Associate degree - Nursing
College of The Mainland
Texas City, TX12.2020
Bachelor of Science - Nursing
Prairie View A&M University
Prairie View, TXSkills
- Clear Patient Communication
- Blood Draw and Sample Collection
- Task Prioritization
- Patient Care & Safety
- Infection Control procedures
- Emergency Care
- Student Precepting
- Teamwork and Collaboration
- PACU
Certification
- Basic Life Support (BLS) Certification
- Advanced Cardiac Life Support (ACLS) Certification
- Fetal Monitoring
Accomplishments
- Led team to achieve improved overall performance, earning recognition from state, upper management and financial reward.
- Recognized as Employee of the Month for outstanding performance and team contributions.
Timeline
Registered Nurse, Labor and Delivery
HCA Houston Healthcare Northwest
03.2023 - Current
Patient Care Assistant
Palace Personal Home
02.2019 - 11.2021
Clinical Student Nurse
College Of The Mainland
08.2018 - 12.2020
Customer Service Specialist
Workforce Solutions, Interfaith of The Woodlands
05.2016 - 08.2018
Patient Care Assistant
The Heights of Tomball
06.2014 - 03.2016
Customer Service Representative
JP Morgan Chase
03.2012 - 07.2015
BSN -
The University of Texas At Arlington
Associate degree - Nursing
College of The Mainland
Bachelor of Science - Nursing
Prairie View A&M University
- Basic Life Support (BLS) Certification
- Advanced Cardiac Life Support (ACLS) Certification
- Fetal Monitoring
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