- I like working with my hands and fixing things
- Dancing
- Horseback Riding
- Watching Movies and TV Shows
- Music
- Animal Care
- Swimming
- Kayaking
- Fashion and Style
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- Passionate about balancing physical health with mental and emotional wellness
- Dance
- Personal Development and Self-Improvement
Crystal Profaizer
Richmond
Summary
Dynamic and highly skilled professional with extensive experience in diverse healthcare roles for both animals and humans, poised for a significant opportunity in a future career. Demonstrated expertise in managing clinical tasks, assisting in critical emergency situations, and delivering compassionate care. Strong emphasis on teamwork and adaptability to evolving needs, complemented by exceptional client communication, patient restraint, and meticulous record-keeping. Committed to a reliable, results-driven approach that enhances patient outcomes and fosters collaborative environments.
Overview
8
8
years of professional experience
Work History
Veterinary Technician
North Cache Veterinary Service
08.2019 - Current
- Administered vaccinations and medications, ensuring compliance with veterinary protocols.
- Assisted in surgical procedures, maintaining sterile environments and effective communication with the team.
- Performed diagnostic tests, accurately interpreting results to support veterinarians' treatment plans.
- Educated pet owners on nutrition and preventive care, fostering better health outcomes for animals.
Medical Assistant
Be Well Medical, PLLC
09.2019 - 12.2021
- Managed patient scheduling, ensuring timely appointments and efficient office flow.
- Assisted in maintaining electronic health records for accuracy and compliance with regulations.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Implemented process improvements that reduced patient wait times and streamlined check-in procedures.
- Oversaw inventory management of medical supplies, ensuring adequate stock levels at all times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Schedule appointments for doctor visits and procedures.
- Administered routine clinical procedures, including vital signs monitoring and lab specimen collection.
- Coordinated scheduling of patient appointments, optimizing provider time and enhancing patient flow.
- Assisted in patient intake processes, ensuring accurate information collection and records management.
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Provided prompt, polite and professional in-person and telephone customer service.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported patient care with accurate preparation and maintenance of examination rooms.
- Conducted patient intake interviews, recording and documenting relevant information.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Animal Husbandry Technician
Ibex Animal Research
08.2018 - 09.2019
- Supervised animal care and welfare programs to ensure compliance with research protocols.
- Developed feeding schedules and nutrition plans tailored to specific species and research requirements.
- Conducted health assessments, monitoring vital signs and identifying illness or distress in animals.
- Collaborated with researchers to support experimental design and data collection processes.
- Trained junior technicians on best practices for animal handling and husbandry techniques.
- Maintained detailed records of animal data, ensuring accuracy for regulatory compliance and reporting.
- Led initiatives to optimize housing environments, improving overall animal well-being and research outcomes.
- Maintained cleanliness and hygiene in animal housing areas, reducing the risk of disease and infections.
- Developed detailed records of each animal''s medical history, facilitating effective treatment plans when necessary.
- Implemented proper nutrition plans for various species, optimizing their growth and overall health.
- Ensured compliance with federal regulations regarding animal care by following established protocols and guidelines.
- Supported veterinarian procedures including surgeries and post-operative care, minimizing stress on animals during recovery periods.
- Improved animal health by administering vaccinations and medications as prescribed by veterinarians.
- Collected and analyzed samples for diagnostic testing to detect any potential health issues in animals.
- Regularly inspected animal feeding equipment for proper functioning, preventing malnutrition or overfeeding issues among livestock populations.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Restrained animals safely during exams and procedures.
- Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
- Kept records of animal health, medical treatment and injections and growth progress.
- Stocked, cleaned and disinfected habitats of Numerous animals to protect animal health and wellbeing.
- Fed, groomed and watered animals such as Ovine, Caprine, Rats, Rabbits, Porcine, and dogs.
Education
High School Diploma -
Bridgerland Applied Technology College
Logan, UT05-2000
High School Diploma -
Sky View High School
Smithfield, UT05-2000
Bachelor of Science - Healthcare Administraion
Stevens-Henager College
Logan, UT10-2012
Skills
- Bachelor's Degree of Science in Healthcare Administration Oct 2012
- Performed a variety of Administrative functions within different office settings
- Kept current, accurate logs of controlled substances, as well as inventory supplies
- Aseptic Procedures
- Phlebotomy, IV Therapy
- Pharmacology
- Urinalysis, Bacteriology, Hematology
- Injections, Immunizations
- Limited and Practical Radiology
- Emergency Precautions
- Vital Signs
- Vaccine administration
- Medical history collection
- General anesthesia monitoring
- Diagnostic imaging
- IV medication administration
- Intravenous injection
- Laboratory skills
- Surgical preparation
- Pharmacy duties
- Client education
- Anesthesia administration
- Thoracic and abdominal radiograph
- Treatment administration
- Suture removal
- Nail trimming
- Emergency and preventive care
- Supply restocking
- Euthanasia procedures
- Medical record-keeping
- Fluid therapy
- Vaccinations
- Euthanasia
- Patient monitoring
- Medication dispensing
- Patient positioning
- Behavioral assessment
- Medication labeling
- Intramuscular injection
- Wound treatment
- Lab operations
- Instrument pack sterilization
- Sanitation protocols
- Vital signs
- Anal sac expression
- Radiology safety
- Canine and feline intubation
- Emergency care
- Closed-chest CPR
- Animal behavior observation
- Heartworm diagnostic testing
- Aseptic techniques
- Controlled substance management
- Surgical scrubbing procedures
- Wound management
- Veterinary office administration
- Infection control
- Veterinary medicine
- Administering first aid
- Rehabilitation techniques
- Equine lower leg wrap
- Snare restraint
- Animal handling
- Subcutaneous injection
- Injectable agent induction
- Elizabethan collar application
- Prescribing medication
- Medical history
- Maintain controlled drug inventory
- Veterinary dentistry
- Maintaining treatment notes
- IV placement
- Gram-stained slide preparation
- Inhalant anesthesia
- Veterinary standards and procedures
- Feline towel restraint
- Oxygen therapy
- Intravenous catheterization
- Medication administration
- Surgical assistance
- Surgical procedures and support
Interests
Timeline
Medical Assistant
Be Well Medical, PLLC
09.2019 - 12.2021
Veterinary Technician
North Cache Veterinary Service
08.2019 - Current
Animal Husbandry Technician
Ibex Animal Research
08.2018 - 09.2019
High School Diploma -
Bridgerland Applied Technology College
High School Diploma -
Sky View High School
Bachelor of Science - Healthcare Administraion
Stevens-Henager College
Awards & Recognitions
Dean’s List, Steven-Henager College 2010-2012
President’s List, Steven-Henager College 2009
Milestone Award, Steven-Henager College 2011 Smithfield Health Days, Blood Pressure Determinations May 2010
Black and White Days, Blood Pressure and Glucose Determinations May 2010
Cache County Fair, Blood Pressure, Glucose, and Cholesterol Determinations August 2010
Certificate of Completion for Utah Department of Health Basics of Vaccination Course August 2010