Crystal Puckett
Pine Bluff,AR
Summary
Diligent nursing professional with demonstrated success in emergency patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Emergency Room Registered Nurse
Jefferson Regional Medical Center
10.2023 - Current
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Administered appropriate medications and treatments, ensuring accurate dosage and timely delivery for improved patient health.
- Reduced wait times by swiftly completing documentation and communicating effectively with medical staff.
- Ensured continuity of care by thoroughly documenting vital information in electronic health records systems for seamless transitions between healthcare providers.
- Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Trauma Registrar
Jefferson Regional Medical Center
09.2016 - 10.2023
- Improved patient outcomes by accurately collecting and analyzing trauma data for quality improvement initiatives.
- Streamlined the data entry process for faster and more accurate documentation of patient information.
- Enhanced department efficiency by creating and maintaining organized databases for easy retrieval of trauma cases.
- Assisted in the development of hospital-wide trauma protocols, resulting in a more cohesive approach to patient care.
- Supported continuous improvement efforts by identifying trends and patterns in trauma cases, leading to targeted interventions.
- Contributed to enhanced patient safety by meticulously reviewing and verifying all entered data for accuracy and completeness.
- Maintained strict confidentiality when handling sensitive patient information, adhering to HIPAA guidelines at all times.
- Participated in ongoing professional development opportunities related to trauma registries, ensuring up-to-date knowledge on industry standards and best practices.
- Upheld HIPAA regulations and standards for protecting patient information.
- Secured confidential patient information from unauthorized access.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Coded and abstracted medical records according to ICD-10-CM and AIS coding guidelines.
Licensed Order Entry Nurse
Jefferson Regional Medical Center
08.2014 - 09.2016
- Improved patient flow by efficiently managing admissions, discharges, and transfers in the Emergency Room.
- Enhanced communication between medical staff by promptly relaying critical information and updates on patient status.
- Maintained accurate patient records by diligently updating electronic health systems with relevant data.
- Supported optimal patient care by ensuring timely retrieval of lab results and diagnostic reports for physicians.
- Contributed to a positive patient experience by providing compassionate assistance to patients and their families during their ER visit.
- Collaborated with interdisciplinary teams to coordinate seamless transitions between departments for admitted patients.
- Organized medical supply inventory, ensuring availability of necessary items for emergency procedures at all times.
- Facilitated clear communication among nursing staff through diligent documentation and relay of physician orders.
- Promoted a safe environment by maintaining a clean and organized unit clerk workstation throughout each shift.
- Expedited delivery of urgent messages to appropriate personnel, improving response time to emergent situations.
- Assisted with scheduling follow-up appointments for discharged patients, ensuring continuity of care after their ER visit.
- Adhered to HIPAA guidelines while handling sensitive patient information, protecting privacy rights, and maintaining confidentiality at all times.
- Managed the coordination of ambulance arrivals, communicating vital details such as arrival time and number of incoming patients to the appropriate staff members.
- Utilized multiple PC applications throughout day.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Received and routed laboratory results to correct clinical staff members.
- Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
Emergency Room Technician
Jefferson Regional Medical Center
08.2010 - 08.2014
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Reduced wait times by effectively triaging patients to prioritize treatment based on the severity of their conditions.
- Assisted physicians with patient assessments, contributing to accurate diagnoses and appropriate treatment plans.
- Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
- Supported successful code responses by quickly delivering necessary medications and supplies as needed during critical situations.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
- Ensured compliance with infection control protocols through rigorous adherence to proper hand hygiene practices and sanitization of equipment after each use.
- Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
- Participated in ongoing professional development opportunities such as training sessions or workshops to stay current on best practices in emergency medicine.
- Conducted routine inventory checks of medical supplies, ensuring adequate stock levels for efficient ER operations.
- Performed quality assurance checks on medical equipment, promptly identifying and reporting any malfunctions or maintenance needs.
- Provided exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Facilitated transfer of patients throughout medical facility and between departments.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
Education
Associate of Applied Science - Nursing
Southeast Arkansas College
Pine Bluff, AR05.2023
Practical Nursing
Southeast Arkansas College
Pine Bluff12.2015
High School Diploma -
Dollarway High School
Pine Bluff, AR05.2000
Skills
- Medical Records Management
- Privacy and confidentiality
- Condition Monitoring
- Infection Control
- Patient Safety
- Emergency Care
- Geriatric Care
- Pediatric Advanced Life Support
- IV Insertion
- Medication Administration
- Regulatory Compliance
- Patient Assessments
- Anatomy knowledge
Certification
- PALS - Pediatric Advanced Life Support
- ACLS-Advanced Cardiovascular Life Support
- BLS-Basic Life Support
- TNCC-Trauma Nurse Core Course
Timeline
Emergency Room Registered Nurse
Jefferson Regional Medical Center
10.2023 - Current
Trauma Registrar
Jefferson Regional Medical Center
09.2016 - 10.2023
Licensed Order Entry Nurse
Jefferson Regional Medical Center
08.2014 - 09.2016
Emergency Room Technician
Jefferson Regional Medical Center
08.2010 - 08.2014
Associate of Applied Science - Nursing
Southeast Arkansas College
Practical Nursing
Southeast Arkansas College
High School Diploma -
Dollarway High School
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