Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Puga

Self-employed
Houston,TX

Summary

Barista knowledgeable of coffee shop operations including impeccable customer service, staff management, supply ordering and creating warm, welcoming environments. Excellent memory for complex drink requests. Successful upselling snacks, merchandise and seasonal specials. Efficient Barista dedicated to making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Diligent cashier with detail-orientation and efficiency in processing large volumes of money on daily basis. Calm multitasker with unique ability to manage numerous orders simultaneously and without error.

Overview

5
5
years of professional experience

Work History

Barista

Target
Houston, Texas
11.2016 - 03.2019
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Complied with standards for merchandising, stocking and storing product.
  • Cleaned counters, machines, utensils and seating areas daily.

Beauty Sales Associate

Northwest Mall
Houston, Texas
10.2014 - 11.2016
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.

Gymboree

Deerbrook Mall
Houston, Texas
01.2016 - 05.2016
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Resolved problems, improved operations and provided exceptional service.
  • Monitored all company inventory to ensure stock levels and databases were updated.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

No Degree -

Samhouston High School
Houston Texas

Skills

    Point of sale knowledge

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Timeline

Barista

Target
11.2016 - 03.2019

Gymboree

Deerbrook Mall
01.2016 - 05.2016

Beauty Sales Associate

Northwest Mall
10.2014 - 11.2016

No Degree -

Samhouston High School

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Crystal PugaSelf-employed