Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Ramirez

Springdale,AR

Summary

Friendly receptionist with 2 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering data. Skilled at supporting customers with simple and complex needs with professionalism.

Overview

1
1
Language
3
3
years of professional experience

Work History

Front Desk Receptionist

Washington Regional Medical Center
Springdale, AR
09.2020 - 11.2020
  • Completed clerical duties and tasks for clinic administration.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Obtained payments from patients and scanned identification and insurance cards.

Resident Care Aide

Morning Side Of Fayetteville
Fayetteville, AR
08.2017 - 12.2017
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.

Front Desk Receptionist

Arkansas & Missouri Railroad
Springdale, AR
06.2014 - 06.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Scheduled and confirmed appointments and meetings for Arkansas & Missouri railroad.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Balanced Availability, customer schedules and maximum load levels when scheduling appointments
  • Confirmed guest information and payment methods
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Education

High School Diploma -

Springdale High School
Springdale, AR

Skills

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Timeline

Front Desk Receptionist

Washington Regional Medical Center
09.2020 - 11.2020

Resident Care Aide

Morning Side Of Fayetteville
08.2017 - 12.2017

Front Desk Receptionist

Arkansas & Missouri Railroad
06.2014 - 06.2016

High School Diploma -

Springdale High School
Crystal Ramirez