Friendly receptionist with 2 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering data. Skilled at supporting customers with simple and complex needs with professionalism.
Overview
1
1
Language
3
3
years of professional experience
Work History
Front Desk Receptionist
Washington Regional Medical Center
Springdale, AR
09.2020 - 11.2020
Completed clerical duties and tasks for clinic administration.
Referred and screened patients to make best use of resources, triage staff and serve community members.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Scheduled, rescheduled and handled cancelled appointments for patients.
Obtained payments from patients and scanned identification and insurance cards.
Resident Care Aide
Morning Side Of Fayetteville
Fayetteville, AR
08.2017 - 12.2017
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Remained alert to problems or health issues of clients and competently responded.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Front Desk Receptionist
Arkansas & Missouri Railroad
Springdale, AR
06.2014 - 06.2016
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Scheduled and confirmed appointments and meetings for Arkansas & Missouri railroad.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Balanced Availability, customer schedules and maximum load levels when scheduling appointments
Confirmed guest information and payment methods
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Radiologic Technologist at Washington Regional Medical Center/Harrison FamilyRadiologic Technologist at Washington Regional Medical Center/Harrison Family