Crystal Ramirez
San Angelo,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
LSP
HS Financial
San Angelo, Texas
01.2024 - 09.2024
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Server
Reynas Taco's
San Angelo, TX
06.2019 - 05.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Trained new employees on restaurant procedures and plating techniques.
- Stocked service areas with supplies during slow periods.
- Responded to ad hoc cleaning duties at end of shift.
Caregiver
San Angelo State Supported Living Center
Carlsbad, TX
03.2018 - 03.2019
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
CSR
Rodney D. Young Insurance
San Angelo, TX
02.2014 - 06.2017
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Collected payments and provided accurate change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Consulted with customers to resolve service and billing issues.
- Set up and activated customer accounts.
Education
Central High School
San Angelo, TX12.2013
Some College (No Degree) - General Studies
Howard College
San AngeloSkills
- Regulatory Compliance
- Friendly
- Approachable
- Bilingual in [Spanish]
- Reliable
- Energetic
- Excellent communication skills
- Organized
- Clean/Neat
Languages
Spanish
Full Professional
Timeline
LSP
HS Financial
01.2024 - 09.2024
Server
Reynas Taco's
06.2019 - 05.2023
Caregiver
San Angelo State Supported Living Center
03.2018 - 03.2019
CSR
Rodney D. Young Insurance
02.2014 - 06.2017
Central High School
Some College (No Degree) - General Studies
Howard College
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