Crystal Randolph
Clementon,NJ
Summary
I am a Nurturing Childcare Educator experienced in creating unique recreational lessons and activities for children of all ages, supporting personal growth and development and teaching valuable social lessons. I establish fair disciplinary protocols to keep student behavior respectful and within parameters of acceptable classroom conduct. I have facilitated lessons on teamwork, compassion and mutual respect with engaging materials and creativity. I am also skilled at monitoring, coaching and motivating childcare providers to give children safe, secure, and age-appropriate care. I am a natural leader and problem solver when overseeing staff and optimizing program operations. I effectively leverage interpersonal communication skills to develop long lasting relationships with staff, students and families.
Overview
9
9
years of professional experience
Work History
Supervisor
Archway Programs
Atco, NJ
03.2023 - Current
- Encouraged positive interactions between children by providing supervision at all times.
- Initiated positive relationships between families and caregivers and staff through open communication.
- Provided guidance to team members on best practices related to childcare.
- Recommended methods for modifying behavior and encouraging learning experiences.
- Provided emotional support for distressed students by listening attentively and offering comfort.
- Managed 3-person team of childcare staff.
- Helped develop motor skills through active playtime activities like running, jumping.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Developed positive relationships with families by communicating regularly about their child's development.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Read books aloud to small groups or individual children.
- Assisted children in development of social, communication and problem-solving skills.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Observed children's behavior and development, communicate information with parents.
- Observed and monitored children's play activities.
Lead Teacher
Children of America
Turnersville, NJ
09.2022 - 03.2023
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Implemented school policies, procedures, and goals to ensure a safe learning environment.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Maintained a clean and organized classroom including preparing materials for lessons and activities.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Participated in parent-teacher conferences to discuss children's progress or challenges they may be facing.
- Developed professional relationships with parents, teachers, directors and therapists.
- Established positive relationships with families by communicating regularly about their child's progress.
- Organized small group activities that allowed each student to participate according to their individual needs.
Lead Teacher
The Heights School
Haddon Heights, NJ
01.2021 - 08.2021
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Remained calm and patient in student interactions to support individual growth and development.
- Organized and led activities to promote physical, mental and social development.
- Supervised students during meal times ensuring they follow proper nutrition guidelines.
- Ensured compliance with health regulations including proper hygiene practices among children.
- Encouraged creativity through art projects, dramatic play and outdoor activities.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Participated in parent meetings and conferences regarding students' progress or behavioral issues.
- Taught children foundational skills in colors, shapes and letters.
- Observed children to record development.
- Organized playtime activities such as music, crafts, games and storytelling to engage the children in meaningful experiences.
- Observed toddler behaviors for signs of developmental delays or emotional issues requiring further evaluation by specialists.
Lead Teacher
Goddard School
Cherry Hill, NJ
04.2019 - 01.2020
- Supervised circle time, free play, outside play and learning and developmental activities.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Organized and led activities to promote physical, mental and social development.
- Taught children foundational skills in colors, shapes and letters.
- Collaborated with other teachers, administrators, and parents to ensure optimal educational outcomes for students.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Read aloud and played alphabet games to encourage early literacy.
- Introduced learning activities and imaginative play to teach children to explore.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
Cashier/Hostess
Dover Downs Casino
Dover, DE
10.2016 - 12.2017
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed other duties as assigned by management.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Issued receipts, refunds, credits or change due to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Answered customer questions and provided store information.
Customer Service Associate
Kmart
Blackwood, NJ
11.2014 - 08.2015
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Answered phone calls from customers promptly and courteously.
- Supported sales team members to drive growth and development.
- Educated customers on special pricing opportunities and company offerings.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Recommended and initiated product offerings to meet customer changing needs.
- Maintained customer privacy and protected company operations by keeping information private and confidential.
- Compiled daily sales reports for management review.
Education
Bachelor of Science - Early Childhood Education
Delaware State University
Dover, DE12-2018
High School Diploma -
Winslow Township High School
Atco, NJ06-2014
Skills
- Staff Management
- Policy Implementation
- Reporting Requirements
- Program Management
- Behavioral Corrections
- Safety Monitoring
- Documentation Skills
- Behavior Monitoring
- Staff Supervision
- Interpersonal Communication
Timeline
Supervisor
Archway Programs
03.2023 - Current
Lead Teacher
Children of America
09.2022 - 03.2023
Lead Teacher
The Heights School
01.2021 - 08.2021
Lead Teacher
Goddard School
04.2019 - 01.2020
Cashier/Hostess
Dover Downs Casino
10.2016 - 12.2017
Customer Service Associate
Kmart
11.2014 - 08.2015
Bachelor of Science - Early Childhood Education
Delaware State University
High School Diploma -
Winslow Township High School
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