Crystal Raper
bloomfield,United States
Summary
During my time with Shiftkey as a traveling CNA/CMA I have worked at the following facilities: Emerald Nursing & Rehab (Columbus,NE), Elms Care Center (Ponca,NE), Wayne Care & Rehabilitation Center (Wayne,NE), Good Samaritan Society (Atkinson,NE) and numerous other facilities. As of May 6 2024, I obtained my certification as a CCMA through the NHA.
I am experienced with medication administration and patient care. Utilizes thorough knowledge of medication protocols to ensure patient safety. Strong understanding of healthcare procedures and compassionate care delivery.
Diligent medical assistant with comprehensive background in medication administration and patient care. Demonstrated success in ensuring accurate medication distribution and supporting patient health. Proven ability to maintain detailed records and provide compassionate care.
Healthcare professional prepared for medication administration and patient support roles. Known for ensuring accurate medication distribution and enhancing patient well-being. Collaborative team player focused on achieving optimal patient outcomes and adapting to changing healthcare needs. Skilled in patient care and medication management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medication Aide
Helping Hands Nursing Solutions
06.2025 - Current
- Administered medications accurately to patients, ensuring adherence to prescribed treatment plans.
- Monitored patient vital signs and reported changes to nursing staff for timely intervention.
- Educated patients and families on medication management and potential side effects.
- Assisted in developing care plans by collaborating with healthcare teams for optimal patient outcomes.
Certified Nursing Assistant
Shiftkey
05.2023 - Current
- Physical support: Helping patients with daily activities like getting in and out of bed, dressing, using the toilet, walking, standing, or exercising
- Personal hygiene: Bathing patients, brushing their hair, and shaving them
- Feeding: Serving meals and helping patients eat
- Monitoring: Taking vital signs like blood pressure and heart rate, and monitoring food, water, and medication intake
- Documentation: Documenting information in the medical record, and promptly notifying the RN of abnormal data or changes in patient condition
Certified Medication Assistant
Shiftkey
05.2023 - Current
- Administering medications: Giving daily medications to patients according to the doctor’s instructions
- Preparing dosages: Calculating the correct dosages and distributing medications to patients
- Documenting medications: Recording all medicines taken to ensure patient records are up to date
- Coordinating changes: Coordinating medication changes, refills, and deliveries with patient physicians and pharmacies
- Monitoring patients: Monitoring patients for changes in condition or vital signs, and reporting adverse reactions to medication
- Taking notes: Taking accurate notes for the physicians on duty
Phlebotomist
Yankton Medical Clinic
09.2025 - 12.2025
- Performed venipuncture and capillary punctures efficiently for diverse patient populations.
- Ensured compliance with safety protocols and infection control measures during blood collection procedures.
- Maintained accurate records of patient interactions and specimen collections in electronic health systems.
- Trained new staff on phlebotomy techniques, safety standards, and equipment usage to enhance team performance.
- Implemented process improvements that reduced patient wait times and increased overall satisfaction ratings.
- Assisted in the development of training materials for phlebotomy techniques and best practices within the department.
- Collaborated with healthcare professionals to ensure timely processing and delivery of specimens for diagnostic testing.
- Led quality assurance initiatives to monitor compliance with regulatory standards and enhance operational efficiency.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Certified Medical Assistant
Limitless Male Medical
07.2025 - 09.2025
- Administered patient assessments and vital signs to support clinical evaluations.
- Assisted physicians with examinations and procedures to enhance patient care.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
Certified Medication Aide
Countryside Village Retirement Community Inc.
05.2025 - 06.2025
- Maintained organized medication records, ensuring compliance with regulatory standards and policies.
- Trained new staff on medication administration protocols, fostering a culture of safety and accuracy.
- Implemented best practices for infection control, enhancing patient safety during medication administration.
- Evaluated effectiveness of medication regimens through regular patient assessments, adjusting as necessary for improvement.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Reduced medication errors by maintaining accurate documentation of administered medications.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Certified Medication Aide
Angelhaus
12.2024 - 05.2025
- Supported nursing staff by monitoring patients for side effects or adverse reactions to medications.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Promoted patient safety with thorough knowledge of medication interactions and contraindications.
- Maintained high standards of cleanliness and organization within the medication storage area, reducing potential risks associated with cross-contamination or mixups.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Provided training and mentoring for newly hired Certified Medication Aides, promoting a consistent level of quality care across all staff members.
- Contributed to efficient facility operations by preparing and organizing medications in advance for scheduled distribution times.
Certified Medical Assistant
Mercy One Cardiovascular
07.2024 - 09.2024
- Skilled in administering injections, collecting specimens, and performing phlebotomy procedures
- Experienced in electronic health record management and maintaining patient charts accurately
- Knowledgeable in medical terminology, patient confidentiality laws, and infection control procedures
- Proficient in conducting patient assessments, taking vital signs, and assisting with medical procedures under the supervision of healthcare providers.
- Skilled in maintaining accurate patient records, updating medical histories, and ensuring confidentiality of health information.
Certified Medical Assistant
Horizon Health
05.2024 - 07.2024
- Proficient in taking patient vital signs, updating medical records, and assisting physicians with exams and procedures
- Skilled in administering injections, performing EKGs, and providing wound care under the supervision of a physician
- Proven ability to educate patients on proper medication usage, diet recommendations, and lifestyle modifications
- Excellent communication and interpersonal skills, able to effectively interact with patients, families, and healthcare team members
- Strong attention to detail, ensuring accuracy in collecting and documenting patient information and test results
- Proficient in performing venipuncture, arterial punctures, and capillary punctures with a strong emphasis on patient comfort and safety.
- Adhered to strict protocols for specimen labeling, handling, and transportation to ensure accurate and reliable test results.
- Skilled in using various blood drawing techniques and equipment, including butterfly needles, vacuum tubes, and syringes.
- Maintained a clean and organized work area to prevent contamination and promote a sterile environment.
- Collaborated effectively with healthcare team members to collect specimens from patients of all ages, including infants, children, and elderly individuals.
Fraud Manager
First National Bank of Omaha
08.2023 - 05.2023
- Identified process improvement opportunities to enhance operational effectiveness and improve team productivity
- Provide coaching and mentorship, conduct performance evaluations, and establish inclusive work cultures
Collections Representative
First National Bank of Omaha
05.2018 - 08.2022
- Pay close attention to debtor concerns and explanations of overdue balances to understand their position and set a mutually agreed-upon plan forward
- Helped address payment challenges to maximize creditors’ recovery of overdue debts
- Contact debtors in attempt to recover outstanding balances and set plans for repayment
- Foster positive, productive relationships with all involved parties
Certified Nursing Assistant
Norfolk Veterans Home
11.2017 - 05.2018
- Physical support: Helping patients with daily activities like getting in and out of bed, dressing, using the toilet, walking, standing, or exercising
- Personal hygiene: Bathing patients, brushing their hair, and shaving them
- Feeding: Serving meals and helping patients eat
- Monitoring: Taking vital signs like blood pressure and heart rate, and monitoring food, water, and medication intake
- Documentation: Documenting information in the medical record, and promptly notifying the RN of abnormal data or changes in patient condition
Education
Certificate - Medical Assistant
US Career Institute
Online05.2024
AAS - Nursing
Northeast Community College
Online11.2025
Diploma - undefined
Rhea County High School
Evensville, TN05.2007
Skills
- Proficient
- Creative
- Analytical
- Medication administration
- Patient monitoring
- Vital signs assessment
- Care plan development
- Communication skills
- Infection control protocols
- Documentation accuracy
- Blood collection techniques
- EHR management
- Patient education
- Team collaboration
- Time management
- Compliance with regulations
- Compassionate care delivery
- Quality assurance initiatives
- Specimen handling procedures
- Training and mentoring staff
- Patient safety practices
- Process improvement strategies
- Medical terminology knowledge
- Vital signs monitoring
- Vital signs documentation
- Vital sign monitoring
- ADL support
- Resident support
- Supply management
- Blood pressure measurement
- Logs management
- Diabetes management
- Elderly care
- HIPAA compliance
- Personal hygiene assistance
- Medication reconciliation
- Feeding assistance
- Medication dispensing
- Behavioral health support
- Mobility assistance
- Inventory monitoring
- Behavior monitoring
- Seizure management
- Pediatric care
- Chronic disease management
- Cart organization
- Pulse oximetry
- Dosage tracking
- Oxygen therapy
- Condition tracking
- Medication storage
- Vital signs collection
- Ingestion instruction
- Drug preparation
- Ambulation support
- Specimen collection
- Emergency response
- Pharmacy knowledge
- Daily living assistance
- Patient care
- Patient observation
- Privacy and confidentiality
- Patient assessments
- Insurance verification
- Safety management
- Healthcare regulations
- Adherence to protocols
- Dosage calculation
- Medical records management
- Drug interaction awareness
- Records updating
- Regulatory compliance
- Distribution recordkeeping
- Walking rounds
- Clinical documentation
- CNA certification
- Certified medication technician (CMT)
- First aid certification
- Attention to detail
- Heavy lifting
- Heartsaver CPR AED (CPR AED)
- Heartsaver first aid
- Emotional support
- Universal precautions
- Patient management
- Patient relationship building
- Catheter care
- Quality assurance
- Caregiver relations
- Certified nursing assistant (CNA)
- Output monitoring and reporting
- Inpatient care
- Heartsaver CPR AED
- Direct patient care
- Patient relations
- Heartsaver first aid CPR AED
- Certified home health aide
- Transporting patients
- Patient care quality
- Pediatric emergency assessment, recognition and stabilization
- Certified phlebotomy technician (CPT)
- Electronic recordkeeping
- Calm under stress
- Venipuncture techniques
- Patient assessment
- Electronic health records
Accomplishments
- Top 10 Collectors February 2021 Management I was awarded a monetary gift for being in the top 10 collectors for the previous year. This award is given to those among the top 10 of 200+ collectors to receive the most payments in the previous year from clients past due on credit card accounts.
- Deans List May 2018 President of NECC
- X- Ray Training June 2024 I have successfully taken a 6 hour training on X-Ray techniques and positioning. I was taught how to properly position the patient and the devices needed to take 1,2 and 3 view X Rays.
Certification
- Medication Aide Northeast Community College May 2023 97193
- Nurse Aide Northeast Community College 108522
- Medication Aide Western Iowa Tech Community College December 2023
- Medication Aide South Dakota Board of Nursing November 2023 M012936
- BLS
- CPR
Timeline
Phlebotomist
Yankton Medical Clinic
09.2025 - 12.2025
Certified Medical Assistant
Limitless Male Medical
07.2025 - 09.2025
Certified Medication Aide
Helping Hands Nursing Solutions
06.2025 - Current
Certified Medication Aide
Countryside Village Retirement Community Inc.
05.2025 - 06.2025
Certified Medication Aide
Angelhaus
12.2024 - 05.2025
Certified Medical Assistant
Mercy One Cardiovascular
07.2024 - 09.2024
Certified Medical Assistant
Horizon Health
05.2024 - 07.2024
Fraud Manager
First National Bank of Omaha
08.2023 - 05.2023
Certified Nursing Assistant
Shiftkey
05.2023 - Current
Certified Medication Assistant
Shiftkey
05.2023 - Current
Collections Representative
First National Bank of Omaha
05.2018 - 08.2022
Certified Nursing Assistant
Norfolk Veterans Home
11.2017 - 05.2018
AAS - Nursing
Northeast Community College
Diploma - undefined
Rhea County High School
Certificate - Medical Assistant
US Career Institute