Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Babysitter

Crystal Rayoum

Perrysburg

Summary

Dynamic professional with a proven track record at Amazon, enhancing customer satisfaction through strategic issue resolution and relationship building. Skilled in inventory management and process improvement, I excel in fast-paced environments, demonstrating strong leadership and attention to detail. Committed to delivering exceptional service and fostering team collaboration.

Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.

Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.

Qualified Lead with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.

Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Highly efficient anywhere, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 90 pounds. Highly experienced in performing quality inspections and machinery operations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Associate

Amazon
08.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Improved team collaboration by initiating regular coordination meetings.

Fry Cook

Bar 145 - Toledo
02.2024 - 08.2024
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Communicated closely with servers to fully understand special orders for customers.
  • Contributed to a positive team environment, collaborating with fellow cooks and staff members.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Tested temperatures of food at specified intervals by using food thermometers.
  • Assisted in training new hires on proper frying techniques, safety protocols, and company policies.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Stayed informed of daily menu to help coordinate cooking times.
  • Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Marinated food items according to provided instructions and recipes.
  • Reduced ticket times, resulting in increased table turnover rates during peak hours.
  • Read food order slips or received verbal instructions to properly prepare and cook food.
  • Reduced food waste, closely monitoring product usage and inventory levels.
  • Streamlined communication between fry station and other kitchen areas, improving order accuracy.

Line Cook

Dennys Restaurant
06.2023 - 12.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

JL Assembly

Stellantis
02.2023 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Former Stacker

Crown Battery
09.2022 - 09.2022
  • Moved finished pallets to storage areas using forklifts.
  • Maintained a solid understanding of product specifications and storage requirements, ensuring proper handling and stacking procedures were always followed.
  • Stacked finished cases on pallets according to customer requests.
  • Reduced product damage by carefully handling items during the stacking process.
  • Inspected final packaging to certify fit to customer specifications.
  • Improved warehouse efficiency by expertly stacking and organizing products in designated storage areas.
  • Maximized workspace utilization, arranging pallets strategically for easy access during future retrieval processes.
  • Ensured workplace safety by adhering to proper lifting techniques and stacker equipment usage guidelines.
  • Supported warehouse operations by proactively participating in training sessions on safe stacker equipment operation and maintenance procedures.
  • Mitigated potential hazards within the work environment by consistently following established safety protocols while performing stacking duties.

Lead

Capstone Logistics LLC.
04.2022 - 09.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Inbound Forklift Driver

Amazon
12.2020 - 07.2022
  • Loaded and unloaded trucks with precision, minimizing damage to products during transport.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Safely transported valuable goods while adhering to safety protocols and procedures.
  • Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Examined shipments for quality and accuracy.

Material Handler

Pinnacle Plastics
03.2020 - 06.2020
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.

Crane Operator

Fulton County Processing LTD.
11.2019 - 01.2020
  • Performed daily safety checks to achieve safe operating condition of equipment.
  • Calculated appropriate size and weight distribution to safely manage load.
  • Excelled under pressure by safely executing demanding lifts in challenging weather conditions and tight spaces.
  • Operated large cranes to lift and move materials with precision and accuracy.
  • Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
  • Operated mobile crane and moved materials to various locations to meet job schedule demands.
  • Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
  • Experienced in inspecting cranes and related equipment for safety and operational defects.
  • Demonstrated exceptional attention to detail while operating cranes for complex lifts, ensuring minimal disruption to surroundings.

Material Handler

Pinnacle Plastics
08.2017 - 06.2019
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.

Levolor

Calphalon
08.2016 - 12.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

Bartender

Bombers Saloon & Steakhouse
09.2013 - 03.2015
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.

Machine Operator

Deversified
06.2013 - 09.2013
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Machine Operator

Plastech
05.2013 - 06.2013
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Food Clerk

Meijer
08.2012 - 04.2013
  • Stocked shelves and rotated inventory regularly for optimal product freshness and quality.
  • Prepared high-quality food items, adhering to recipes and presentation standards for customer enjoyment.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Completed opening or closing procedures diligently as required, ensuring proper store readiness each day for smooth operations.

Machine Operator

Pinnacle Plastics
05.2008 - 09.2008
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Complied with company and OSHA safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Collaborated with team members to optimize production processes and improve overall performance.

Cashier

Wendys Restaurant
06.2006 - 08.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

GED -

Evergreen High School
Metamora, OH
05-2008

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Customer interaction
  • Workplace safety
  • Cash handling
  • Customer engagement
  • Decision-making
  • Relationship building
  • Complex Problem-solving
  • Courteous and professional
  • Flexible schedule
  • Oral communication
  • Work Planning and Prioritization
  • New hire training
  • Product knowledge
  • Issue resolution
  • Data entry
  • MS office
  • Order fulfillment
  • Inventory management
  • Performance improvement
  • Management support
  • Customer relationship management (CRM)
  • Strategy development
  • Process improvement
  • Production support
  • Record and file management
  • Policy implementation
  • Multiple priorities management

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 20 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Licensed Forklift Driver - 20 Years

Languages

English
Full Professional

Interests

  • I enjoy helping others and giving back to the community
  • Regularly practice mindfulness and meditation for overall wellness
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • I like trying new recipes and food trends
  • I enjoy cooking for friends and family gatherings
  • Growing herbs, vegetables, or fruits in home gardens
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I like working with my hands and fixing things
  • Robotics
  • Video Gaming

Timeline

Fry Cook

Bar 145 - Toledo
02.2024 - 08.2024

Associate

Amazon
08.2023 - Current

Line Cook

Dennys Restaurant
06.2023 - 12.2023

JL Assembly

Stellantis
02.2023 - 05.2023

Former Stacker

Crown Battery
09.2022 - 09.2022

Lead

Capstone Logistics LLC.
04.2022 - 09.2022

Inbound Forklift Driver

Amazon
12.2020 - 07.2022

Material Handler

Pinnacle Plastics
03.2020 - 06.2020

Crane Operator

Fulton County Processing LTD.
11.2019 - 01.2020

Material Handler

Pinnacle Plastics
08.2017 - 06.2019

Levolor

Calphalon
08.2016 - 12.2016

Bartender

Bombers Saloon & Steakhouse
09.2013 - 03.2015

Machine Operator

Deversified
06.2013 - 09.2013

Machine Operator

Plastech
05.2013 - 06.2013

Food Clerk

Meijer
08.2012 - 04.2013

Machine Operator

Pinnacle Plastics
05.2008 - 09.2008

Cashier

Wendys Restaurant
06.2006 - 08.2007

GED -

Evergreen High School

Similar Profiles

CREATE PROFILE
Crystal Rayoum