CRYSTAL RECINOS
Hayward,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
ASSOCIATE PACKAGING MANAGER
SGK
Pleasanton, CA
11.2022 - Current
- Review and update compliance documentation to ensure accuracy and adherence to legal standards.
- Develop and maintain compliance tracking systems for internal use.
- Assist with the development of new policies, procedures, and training programs related to compliance.
- Monitor changes in relevant laws, regulations, and industry standards.
- Participate in meetings with senior management regarding risk assessment and mitigation strategies.
- Communicate regularly with external stakeholders such as Merchandising Teams on matters relating to compliance.
- Maintain a database containing information about all current laws, regulations, policies, and procedures applicable to the organization's activities.
- Verify documentation against compliance standards and communicate deficiencies to vendors to resolve issues.
- Track progress of corrective actions taken in response to identified non-compliance issues.
Treatment Coordinator
NORTHERN CALIFORNIA FACIAL AND ORAL SURGERY
San Leandro, CA
10.2021 - 10.2022
- Created customized treatment plans for patients based on individual needs.
- Tracked patient progress and updated records accordingly.
- Provided support to clinical staff with insurance verification and authorization processes.
- Maintained communication with healthcare providers regarding referrals and authorizations.
- Provided guidance to patients about their financial responsibility for services rendered.
- Ensured compliance with HIPAA regulations as well as other applicable laws.
- Performed administrative duties such as filing insurance claims forms or preparing reports.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
Dental Office Receptionist
Tiburcio Vasquez Health Center
San Leandro, CA
02.2021 - 10.2021
- Greeted and checked in patients, verifying insurance information and collecting co-pays.
- Scheduled appointments and managed the office calendar to ensure efficient use of time.
- Filed patient records accurately, ensuring up-to-date documentation of all procedures performed.
Sales Support Representative
OPTOMA TECHNOLOGIES
FREMONT, CA
07.2018 - 07.2020
- Prepared sales orders for processing, ensuring accuracy of information provided by customers.
- Processed invoices and payments accurately and efficiently.
- Resolved customer inquiries promptly and professionally via phone or email communication channels.
- Managed multiple projects simultaneously while meeting deadlines consistently.
Cashier
Chevron
FREMONT, CA
08.2016 - 05.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
Customer Service Representative
OPTOMA TECHNOLOGIES
FREMONT, CA
04.2017 - 07.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Sandwich Maker
SUBWAY®Restaurants
FREMONT
06.2013 - 08.2016
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
- Maintained a clean and safe work environment by adhering to food safety regulations.
- Kept records of sandwich orders for inventory purposes.
- Operated cash registers, handled money, and provided change when necessary.
- Greeted customers in a friendly manner and answered questions about menu items.
- Ensured all products were fresh by checking expiration dates on food packages.
Education
High School Diploma -
Newark Memorial High School
Newark, CA06-2013
Skills
- Time management abilities
- Customer Expectations Management
- Teamwork and Collaboration
- Compliance Monitoring
- Information Security
- Regulation knowledge
- Database Management
- Documentation Review
- Data Entry
- Customer Relations
- Multi-Task Management
- High-energy attitude
- Positive and professional
Languages
Spanish
Professional
References
References available upon request.
Timeline
ASSOCIATE PACKAGING MANAGER
SGK
11.2022 - Current
Treatment Coordinator
NORTHERN CALIFORNIA FACIAL AND ORAL SURGERY
10.2021 - 10.2022
Dental Office Receptionist
Tiburcio Vasquez Health Center
02.2021 - 10.2021
Sales Support Representative
OPTOMA TECHNOLOGIES
07.2018 - 07.2020
Customer Service Representative
OPTOMA TECHNOLOGIES
04.2017 - 07.2018
Cashier
Chevron
08.2016 - 05.2019
Sandwich Maker
SUBWAY®Restaurants
06.2013 - 08.2016
High School Diploma -
Newark Memorial High School
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