Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Reddington

Vernon

Summary

I'm a fast learner and really good with people. I enjoy learning new things and working hard. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records.

Overview

15
15
years of professional experience

Work History

Screen Printer

Seasonal Sports Sales & Design
12.2024 - Current
  • Operated screen printing machinery to produce high-quality prints on various substrates.
  • Reviewed design specifications to ensure accurate color matching and print alignment.
  • Maintained equipment through regular cleaning and routine maintenance tasks.
  • Implemented quality control measures to enhance production efficiency and reduce waste.
  • Improved customer satisfaction with timely order fulfillment and consistent print quality.
  • Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
  • Prepared, mixed and loaded screen ink.
  • Performed quality checks and dried, folded and packed completed articles.
  • Ensured accurate project completion through meticulous attention to detail in alignment, registration, and curing processes.
  • Maintained safe work environment by adhering to industry standards and company safety regulations in handling chemicals and equipment.

Patient Access Representative

Oneida Healthcare Center
06.2023 - 06.2024
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Verified demographics and insurance information to register patients in computer system.
  • Assembled registration paperwork and placed identification bands on patient.
  • Communicated financial obligations to patients and collected fees at time of service.
  • Explained various admission forms and policies, acquiring signatures for consent.
  • Organized and maintained records by updating and obtaining both personal and financial information from patients.
  • Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
  • Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
  • Processed patient responsibility estimate determined by insurance at pre-registration.

Dsa

Central New York DSO
12.2018 - 06.2023
  • Logging data on computer, inputting medical appointments, cooking, cleaning, basic everyday needs.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Stocker

Walmart Supercenter
07.2015 - 12.2018
  • Stocking shelves, keeping inventory, cleaning, helping customers.

Cashier

Emerald Restaurant at Turning Stone Resort Casino
10.2012 - 07.2015
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Educated customers about [Type] promotions to increase sales
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
  • Trained team members to work as cashiers in accordance with company policies and procedures.

Cashier

Walmart Supercenter
07.2010 - 10.2012
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Immediately informed the manager of any accidents, injuries, or unsafe working conditions
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
  • Trained team members to work as cashiers in accordance with company policies and procedures
  • Helped customers by answering their questions and completing their requests
  • Counted cash in the register drawer to keep the register balanced at the start and end of each shift.

Education

High School -

Rome Free Academy
Rome, NY
01.2011

Skills

  • Fast learner
  • Good with computer work
  • Great customer service
  • Friendly
  • Outgoing
  • Always willing to learn
  • Registration and Admissions
  • Multitasking and Organization
  • HIPAA Compliance
  • Insurance Verification
  • Problem-Solving

Timeline

Screen Printer

Seasonal Sports Sales & Design
12.2024 - Current

Patient Access Representative

Oneida Healthcare Center
06.2023 - 06.2024

Dsa

Central New York DSO
12.2018 - 06.2023

Stocker

Walmart Supercenter
07.2015 - 12.2018

Cashier

Emerald Restaurant at Turning Stone Resort Casino
10.2012 - 07.2015

Cashier

Walmart Supercenter
07.2010 - 10.2012

High School -

Rome Free Academy