Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Reed

Las Vegas

Summary

Two years of experience as a Crew Pay Analyst for Allegiant's Flight Attendants. Proficient in payroll submissions, auditing, FMLA, as well as maintained positive rapport between crew and staff. Excellent ability to multitask and excel under deadlines with a background of 10 years overseeing restaurant training programs. Results-driven, goal oriented and excited to have the opportunity to grow and learn within the company.

Overview

12
12
years of professional experience

Work History

Analyst

Allegiant
06.2022 - Current
  • Manually produced bimonthly payroll submissions for 1700 Flight Attendants each month.
  • Increased operational efficiency by regularly auditing systems to verify the company's contractual compliance.
  • Created thorough training notes, examples, and scripts to assist new hires for Crew Pay.
  • Proficient in FMLA processing, tracking, and back collecting or owed hours.
  • Evaluated current workflows and identified opportunities for process improvements, resulting in a more efficient work environment.
  • Managed multiple complex projects simultaneously while maintaining attention to detail and meeting strict deadlines.
  • Interacted directly with Flight Attendants regarding and pay discrepancies and/or pay structure explanations while maintaining other responsibilities.

Legal Assistant

Alex B. Ghibaudo PC
06.2020 - 06.2022
  • Developed positive working relationships with courts, clients , law enforcement members, and attorneys.
  • Created a master filing system along with case keys, password keys, and document shells attorneys depend on for Odyssey filings.
  • Scheduled appointments, court appearances, and depositions for cases within the law firm.
  • Prepared key evidence exhibits to prepare for trials. Competent in websites/communications within: Odyssey Portal, Attorney Portals, Clark County District Court, Justice Court, Las Vegas Municipal Court, Supreme Court of Nevada.

Manager

Rudy's "Country Store" And Bar-B-Q
06.2012 - 12.2017
  • Recorded inventory sales into organization's weekly income report. Performed quarterly reports such as Statement of Cash Flows, P&L's, and Balance Sheet and Employee Audits.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Performed 6 month employee evaluations assessing each employee's performance and developed improvement plans.
  • Hired, trained and mentored staff to maximize effectiveness. Recorded inventory sales into the organization's weekly income report.
  • Oversaw all training within this store location, conducted quarterly meetings for all trainers. Cross-trained existing employees in order to maximize team performance.
  • Set and managed schedules through Hot Schedules program for 50 -70 employees to give proper coverage to required areas and meet customer service demands.
  • Created a scheduling system that benefited the stores needs based on required corporate regulations.



Education

Associates - Business

College of Southern Nevada
Las Vegas, NV

High School Diploma -

University High School
Waco, TX
05.2009

Skills

  • Analytical Skills
  • Flight systems knowledge
  • Operations management
  • Managed/Trained Schedules
  • Data collection and analysis
  • Problem resolution
  • Organizational Efficiency
  • Verbal and written communication
  • Staffing and Scheduling
  • Trained in performance and wage reviews
  • Excel proficient

Timeline

Analyst

Allegiant
06.2022 - Current

Legal Assistant

Alex B. Ghibaudo PC
06.2020 - 06.2022

Manager

Rudy's "Country Store" And Bar-B-Q
06.2012 - 12.2017

Associates - Business

College of Southern Nevada

High School Diploma -

University High School
Crystal Reed