Crystal Reed
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Officer
Secureone Security Services
01.2024 - 03.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Janitorial Worker
Amazon
09.2023 - 01.2024
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Sanitized break area kitchen counters, tables and sinks.
Server
Olympia Fields BMW Golf Championship
08.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Team Member
Urban Air Adventure Park
03.2020 - 05.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Restaurant Team Member
McDonald's Restaurant
07.2018 - 02.2020
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Used proper techniques to prepare food and ingredients.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
Education
High School Diploma -
Henry Ford Academy Power House High
Chicago, IL06.2015
Skills
- Security Guard License
- CPR Certified
- Attentive and Observant
- Work ethic
Affiliations
- Institute For Non Violence
Certification
- WorkForce Development, Institute For Non Violence Chicago - July 2024
Timeline
Security Officer
Secureone Security Services
01.2024 - 03.2024
Janitorial Worker
Amazon
09.2023 - 01.2024
Server
Olympia Fields BMW Golf Championship
08.2023 - 08.2023
Team Member
Urban Air Adventure Park
03.2020 - 05.2021
Restaurant Team Member
McDonald's Restaurant
07.2018 - 02.2020
High School Diploma -
Henry Ford Academy Power House High
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