Summary
Overview
Work History
Education
Skills
Timeline
Generic
Crystal Reich

Crystal Reich

Box Elder,SD

Summary

  • Seeking a position in Customer Service
  • Computer skills in Microsoft Word, Excel, and PowerPoint
  • Ability to work well on a team and individually
  • Keyboarding 33 wpm, verified and accurate
  • Able to successfully resolve problems with dissatisfied customers
  • Quick student, easily learn new procedures
  • Professional and neat appearance
  • Follow written and oral directions well
  • Hard working, dependable and team oriented
  • Excellent customer service and communication skills
  • Strong work ethic, reliable and punctual
  • Excellent problem solving and prioritizing skills

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

16
16
years of professional experience

Work History

Receptionist

  • Used Word and Excel to create documents
  • Arranged and set up plans for group outings
  • Planned social and holiday events
  • Set up and maintained strict schedules and calendars

Customer Service

  • Always insure that customer is happy
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Follow up on customer interactions

Mcdonald’s
08.2015 - Current

Household Manager

Household Manager
07.2011 - Current
  • Enhanced household efficiency by implementing and maintaining organizational systems for daily tasks and activities.
  • Reduced family stress levels by managing schedules, appointments, and events on behalf of the household.
  • Ensured a clean and healthy living environment through meticulous attention to detail in housekeeping duties.
  • Safeguarded family privacy by maintaining strict confidentiality about personal information and daily affairs.

Hotel Alex Johnson
03.2014 - 03.2014

(TA) Travel Centers of America
04.2008 - 06.2008

Education

Bachelor of Science - Healthcare Administration

University of Phoenix
Tempe, AZ
11.2025

Undergraduate - Medical Records

University of Phoenix
Tempe, AZ
04.2022

GED -

College America
Colorado Springs, CO
02.2011

Skills

  • Travel Coordination
  • Data Entry
  • Organization
  • Administrative Support
  • Attention to Detail
  • File Management
  • Record Preparation
  • Data Inputting
  • Tech-Savvy
  • Customer/Client Relations

Timeline

Mcdonald’s
08.2015 - Current

Hotel Alex Johnson
03.2014 - 03.2014

Household Manager

Household Manager
07.2011 - Current

(TA) Travel Centers of America
04.2008 - 06.2008

Receptionist

Customer Service

Bachelor of Science - Healthcare Administration

University of Phoenix

Undergraduate - Medical Records

University of Phoenix

GED -

College America
Crystal Reich