Crystal Reid
Brooklyln,New York
Summary
Versatile and dedicated, I excelled in roles at a family business and as a house sitter for family members, where I showcased my problem-solving abilities and cleaning proficiency. Achieved exceptional levels of client satisfaction by prioritizing flexibility and confidentiality, ensuring seamless management of personal and professional tasks.
Skilled in property maintenance and home security. Collaborative team player, ensuring seamless communication and flexibility to meet changing needs. Known for trustworthiness, attention to detail, and delivering results.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
RBT
Comprehensive Behavior Supports
01.2025 - Current
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Supported families in understanding and applying behavioral strategies within the home environment.
- Charted on each patient daily.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Maintained patient records, documenting changes in patient condition.
Delivery Driver
UPS
12.2024 - 01.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained clean and safe vehicle, contributing to positive image of company.
House Sitter
Family Members
01.2023 - 02.2024
- Communicated with homeowner via phone or text.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Collected, forwarded or signed for mail, packages, or home services.
- Answered telephone and doorbell, took messages, and relayed information to owner.
- Demonstrated flexibility in accommodating last-minute changes or requests from homeowners, prioritizing client satisfaction and positive experiences.
- Managed timely repair and maintenance issues, minimizing potential damage by coordinating with trusted service providers.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Reduced homeowner stress levels by managing daily tasks such as collecting mail, watering plants, and taking care of pets.
Personal Assistant
Family Business
01.2022 - 02.2024
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Facilitated transportation to and from appointments.
- Assisted clients with physical therapy exercises.
Education
Bachelor of Science - Fraud Examination & Financial Forensics
John Jay College of Criminal Justice
New York, NY09-2024
High School Diploma -
K527 Urban Assembly Institute of Math And Science
Brooklyn, NY06-2019
Skills
- Flexibility
- Housekeeping
- Laundry skills
- Mail handling
- Cleaning proficiency
- Client confidentiality
- Elderly care experience
- Errands
- Problem-solving abilities
- Personal care
- Pain Management
Timeline
RBT
Comprehensive Behavior Supports
01.2025 - Current
Delivery Driver
UPS
12.2024 - 01.2025
House Sitter
Family Members
01.2023 - 02.2024
Personal Assistant
Family Business
01.2022 - 02.2024
Bachelor of Science - Fraud Examination & Financial Forensics
John Jay College of Criminal Justice
High School Diploma -
K527 Urban Assembly Institute of Math And Science
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