Open To Work
Crystal Rhoden
Montpelier,OH
Summary
Dynamic professional with experience at Champagne Residential Service Industries, excelling in teamwork and problem-solving. Proven ability to enhance patient care and safety through meticulous attention to detail and effective communication. A fast learner committed to fostering positive relationships and adapting to diverse needs, ensuring high-quality support and service delivery.
Overview
6
6
years of professional experience
Education
High School Diploma -
Hicksville High School
Hicksville, OHWork History
DSP/Caregiver
Champagne Residential Service Industries
04.2024 - 10.2025
- Assisted in implementing safety protocols and procedures to ensure compliance.
- Supported daily operations by organizing equipment and materials efficiently.
- Maintained cleanliness and organization of work area to promote safety.
- Participated in training sessions to enhance skills and knowledge of processes.
- Adapted quickly to new workflows and instructions from supervisors.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
Teacher Assistant
Nocac
07.2023 - 03.2024
- Supported classroom activities by preparing instructional materials and organizing learning resources.
- Assisted teachers in implementing lesson plans and managing student behavior during lessons.
- Monitored student progress and provided feedback to enhance learning outcomes and engagement.
- Collaborated with educators to adapt curricula for diverse learning needs and abilities.
- Participated in professional development workshops to enhance teaching strategies and educational practices.
- Communicated effectively with parents regarding student progress, challenges, and achievements in the classroom.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
Home Health Aide
Private Care
02.2020 - 07.2023
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored vital signs and reported changes to healthcare team promptly.
- Provided companionship and emotional support, fostering positive relationships with clients.
- Maintained cleanliness and organization of client living spaces for safety and comfort.
Customer Service Representative
AVI Foodsystems
06.2019 - 03.2020
- Assisted customers with inquiries, providing prompt and accurate information to enhance satisfaction.
- Managed order processing, ensuring timely and efficient handling of customer requests.
- Resolved customer complaints by investigating issues and offering effective solutions.
- Collaborated with team members to improve service delivery and streamline operations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Updated company's FAQ section to include answers to common customer questions, reducing inquiry volume.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteTimeline
DSP/Caregiver
Champagne Residential Service Industries
04.2024 - 10.2025
Teacher Assistant
Nocac
07.2023 - 03.2024
Home Health Aide
Private Care
02.2020 - 07.2023
Customer Service Representative
AVI Foodsystems
06.2019 - 03.2020
High School Diploma -
Hicksville High School
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Attention to detail
- Reliability
- Excellent communication
- Critical thinking