Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Crystal Riles

Lancaster,CA

Summary

I have had the opportunity to work in large and small well managed successful medical facilities in multiple states allowing me to learn and obtain a multitude of evolving skills involving customer service and skills necessary to work in an efficient environment. I am equipped to support day-to-day operational functions and accomplish business goals. Focused on attentively assisting office staff and customers. Well-rounded worker possessing clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

18
18
years of professional experience

Work History

Office Manager

Chiropractic Art Clinic
Minot, North Dakota
10.2016 - 11.2017
  • Reported to multiple Doctors and oversaw and scheduled all staff.
  • Responsible for daily routine and running of office procedures and daily deposits.
  • Fulfilled doctors' request in reference to staff members and any office protocol.
  • Scheduled and oversaw regular staff meetings.
  • Oversaw in keeping all Doctors' information and licenses on file and current.
  • Ordered and kept office supplied with all supplies and necessary equipment.
  • Kept patient files in order, maintained and transferred Doctors' notes, reviewed reports dictated by Doctor for corrections, gathered all requested information and supporting documentation for billing and correctly applied any monetary payments to appropriate destination.

Chiropractic Assistant

Chiropractic Arts Clinic
Minot, North Dakota
09.2016 - 11.2017
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Adhered strictly to HIPAA regulations while handling confidential patient information.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
  • Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Scheduled appointments for patients both in person and over the phone.
  • Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
  • Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
  • Accurately entered data into computer systems related to patient visits or treatments received.
  • Understood and followed oral and written directions.

Chiropractic Assistant

Spine Care
Biloxi , MS
10.2014 - 11.2015
  • This was a new Medical facility just opening its doors. I was responsible for all office positions: front desk, consultations and exams, documenting Doctor's notes, appling all therapies and scheduling patients for continuing care.
  • Performed all duties as listed above

X-Ray Technician

Gulf Coast Chiropractic
Ocean Springs, Mississippi
04.2008 - 07.2011
  • Performed detailed x-rays of the skeletal structure
  • Positioned patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans.
  • Evaluated images for technical quality prior to submission for interpretation.
  • Generated precise images of target body areas to aid physicians in diagnosing patients' issues.
  • Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
  • Fostered relationships with patients to minimize anxiety and distress and enhance cooperation. Obtained personal skills that helped patients deal with sensitive issues and concerns in a relaxed and professional manner.
  • Interviewed patients to obtain medical histories, accurately documenting information.
  • Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
  • Maintained currency on radiologic technology and made recommendations to leadership regarding equipment updates and replacements.
  • Operated digital image capture systems, computed radiography systems, film processors, and other related equipment.
  • Developed strong relationships with referring physicians through effective communication and customer service skills.
  • Documented all pertinent information into electronic medical record system accurately and thoroughly.
  • Maintained accurate records of patient history and exam results.

X-Ray Technician

Chiropractic USA of Plantation
Lake Charles, LA
06.1999 - 08.2005
  • Very large multi-Doctor facility that maintained a high number of patients daily. Performed all duties as stated above.

Education

Some College (No Degree) - Engineering (Pre-Engineering)

McNeese State University
Lake Charles, LA
01.1998

High School Diploma -

Bastrop High School
Bastrop, LA
05.1997

Skills

  • Data Entry
  • Staff Hiring
  • Contract Administration
  • Inventory Control
  • Billing
  • Staff Management
  • Employee Supervision
  • Administrative Support
  • Team Supervision
  • Customer Service
  • Office Management
  • Organizational Skills
  • Report Preparation
  • Information Protection
  • Scheduling
  • Event Coordination
  • Mail Handling
  • Policy Implementation
  • Staff Training
  • Scheduling and Calendar Management
  • Customer Relations

References

References available upon request.

Timeline

Office Manager

Chiropractic Art Clinic
10.2016 - 11.2017

Chiropractic Assistant

Chiropractic Arts Clinic
09.2016 - 11.2017

Chiropractic Assistant

Spine Care
10.2014 - 11.2015

X-Ray Technician

Gulf Coast Chiropractic
04.2008 - 07.2011

X-Ray Technician

Chiropractic USA of Plantation
06.1999 - 08.2005

Some College (No Degree) - Engineering (Pre-Engineering)

McNeese State University

High School Diploma -

Bastrop High School

Similar Profiles

  • Abby Bolton

    Abby BoltonAbby Bolton

    Chiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic ClinicChiropractic Clinical Intern at Hageman Chiropractic Health Center, Thrive Rehab and Wellness, Demarco Chiropractic, Grande Chiropractic, University at Buffalo Neurosurgery Chiropractic Clinic

  • Alesha Willis

    Alesha WillisAlesha Willis

    Owner/Chiropractor at ART of Chiropractic, BVOwner/Chiropractor at ART of Chiropractic, BV

  • Holly Wells

    Holly WellsHolly Wells

    Medical Biller at Spokane Chiropractic & Sports Injury ClinicMedical Biller at Spokane Chiropractic & Sports Injury Clinic

  • Xavier Adams

    Xavier AdamsXavier Adams

    Office Cleaner at Tuff CleenOffice Cleaner at Tuff Cleen

  • Georgette Casarrubias

    Georgette CasarrubiasGeorgette Casarrubias

    Cashier at Harvard WestlakeCashier at Harvard Westlake

CREATE PROFILE
Crystal Riles