Crystal Riley
Claremore,OK
Summary
Highly ambitious hospitality manager, skilled in reading body language and diffusing high stress situations. I have been able to maintain a high amount of cash flow while maintaining the high expectation of the hospitality industry.
Overview
9
9
years of professional experience
Work History
Mobile Operations Manager
Northeastern Oklahoma Hope Pregnancy Center/Crisis
2022.10 - Current
- Meeting clients where they are
- Providing compassionate, caring services in crisis
- Coordinating resources
- Community outreach
- Respond to clients in distress
Hotel Front Desk Lead
Hard Rock Hotel
2022.06 - 2022.10
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly
Mutuels Teller
Will Rogers Downs Casino
2021.08 - 2022.06
- Enhanced customer satisfaction by providing efficient and accurate betting transactions.
- Managed high-volume transactions, ensuring timely and precise processing of bets.
Teller/lending assistant
Bank of Commerce, Adair
2015.01 - 2021.08
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
Education
No Degree - Nuclear Power
United States Navy
Goose Creek06.2001
High School Diploma - General
Marshall High School
Marshall, ILSkills
- Problem-solving Task prioritization
- Multitasking Organization
- Verbal communication
- Customer Engagement
- Computer skills
Timeline
Mobile Operations Manager
Northeastern Oklahoma Hope Pregnancy Center/Crisis
2022.10 - Current
Hotel Front Desk Lead
Hard Rock Hotel
2022.06 - 2022.10
Mutuels Teller
Will Rogers Downs Casino
2021.08 - 2022.06
Teller/lending assistant
Bank of Commerce, Adair
2015.01 - 2021.08
No Degree - Nuclear Power
United States Navy
High School Diploma - General
Marshall High School
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