Crystal Rivas
Montclair
Overview
7
7
years of professional experience
Work History
Office Coordinator
Capstone On Campus Management
08.2020 - Current
- Process all purchase transactions through VISA Spend Clarity, process payments by check through PNC Invoice Automation software, and communicate with accounts chargeable departments for external vendors
- Create and manage work orders, maintenance requests, and schedule building preventative maintenance in IBM Maximo software
- Communicate with supervisors, maintenance staff, campus partners, external vendors to ensure a smooth operation and organization of the workplace
- Participate in 24-hour emergency response rotation, assess facility emergencies, maintenance needs and document incidents while on call
- Contribute to resident move out operations by organizing a record of damaged university property and repair costs
- Manage Morse Watchman KeyWatcher system
- Arrange and manage Heights room setups for university events and Residence Life needs through 25 Live portal
- Provide quality customer service to students, parents, staff and summer conference members
Resident Assistant
Montclair State UniversityOffice of Residence Life
08.2017 - 05.2020
- Supervised a floor of 50+ Heights' residents to help acclimate their experience to college life for three years
- Resolved emergency crises and policy violations during on-call: overnight, weekend, & 24-hour duties
- Utilized SYMPLICITY software to report incidents that took place while on-call
- Organized social programming events/activities focusing on well-being, cultural learning, and civic duties
- Counseled residents regarding personal, academic, social issues, and wellness concerns
- Worked with Capstone On-Campus Management (COCM) team members in inspecting rooms for damages at the end of school year
Lead Program Facilitator
Inspimind
01.2020 - 03.2020
- Presented workshops on self-identity, social justice, and mental health to high school & middle school students
- Constructed lesson plans that addressed and promoted the emotional and academic needs of students
- Assisted in administrative work, answering phone calls, and student development programming
- Implemented summative workshop evaluations from high school & middle school students, as well as advisory counselors
Outreach and Retention Intern
Inspimind
09.2019 - 12.2019
- Partnered with student involvement departments in New Jersey colleges/univserities to facilitate and co-sponsor leadership events
- Recruited college student leaders for after school programming and workshop presentations
- Conducted research and outreach to local middle schools and high schools for potential collaboration
- Informed prospective students and legal guardians on Inspimind's mission to high schools, colleges and universities
- Managed social media accounts and promoted Inspimind's events
Summer Camp Counselor
Clifton Department Of Recreation
08.2018 - 08.2019
- Assisted in daily functions for summer camp dedicated to creating engaging recreational opportunities for children and families, including a non-neurotypical child.
- Assisted in office administrative tasks, as well as coordinating daily activities & eld trips for participants.
- Acted as a role model in all areas of camp activities, including cleanliness, punctuality, rules, and sportsmanship.
- Contributed to verbal and written evaluations, activity planning, and administration.
- Received high rank on individual employee evaluation (Scored 1 on a 1-5 scale, where 1=highest and 5=lowest).
Jumpstart Team Member & AmeriCorps Scholar
Luis Muños Marin School For Social Justice
01.2018 - 05.2018
- Received intensive training and professional development in early childhood theory and practice, language and literacy development, and communication with families.
- Collaborated with a team of four AmeriCorps members to plan twice weekly in-classroom activities for a class of 15 preschool children.
- Provided individualized attention and positive adult-child relationships to prepare children for school success.
- Promoted children's language and literacy skills through ongoing relationships with 15 preschool children.
Education
M.A - Clinical Psychology (child/adolescent concentration)
Montclair State University
Montclair, NJ05.2026
B.A - Psychology
Montclair State University
Montclair, NJ05.2020
Skills
- Bilingual (Fluent English and Spanish)
- Microsoft Office (Word, Excel, PowerPoint)
- Mercury
- Residential Management System (RMS)
- IBM Maximo
- 25 Live
- VISA Spend Clarity
- Yardi
- Persona
- PNC Invoice Automation System
- ASSA ABLOY Hardware and Software
- Morse Watchman KeyWatcher system
Timeline
Office Coordinator
Capstone On Campus Management
08.2020 - Current
Lead Program Facilitator
Inspimind
01.2020 - 03.2020
Outreach and Retention Intern
Inspimind
09.2019 - 12.2019
Summer Camp Counselor
Clifton Department Of Recreation
08.2018 - 08.2019
Jumpstart Team Member & AmeriCorps Scholar
Luis Muños Marin School For Social Justice
01.2018 - 05.2018
Resident Assistant
Montclair State UniversityOffice of Residence Life
08.2017 - 05.2020
B.A - Psychology
Montclair State University
M.A - Clinical Psychology (child/adolescent concentration)
Montclair State University
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