Crystal Roach
Summary
Dynamic Office Administrative Assistant with proven expertise in enhancing operational efficiency and client relations. Skilled in Microsoft Office, QuickBooks Online and adept at multitasking, I streamlined filing systems and improved vendor negotiations, resulting in significant cost savings while delivering exceptional customer service. Committed to fostering a welcoming office environment.
Overview
18
18
years of professional experience
Work History
Office Administrative Assistant
Kelmar Corporation
04.2007 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Education
Associate of Science - Business Management
Indiana Business College
Vincennes, IN05-1994
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Scheduling appointments
- Billing and invoicing
- Scheduling and calendar management
- Schedule and calendar management
- File organization
- Document scanning
- Inventory management
- Telephone reception
- File management
- Word processing
- Payroll
- Customer engagement
- Spreadsheet development
- Proofreading
- Supply inventory
- Business correspondence
- Calendar management
- Expense reporting
- Travel arrangements
- Accounting support
- Expense tracking
- Multitasking and organization
- Client relationship management
- Email management
- Payroll and accounts payable and receivable
- Scanning and copying
- Vendor engagement
- Customer service
- Administrative support
- Computer skills
- Microsoft Office Suite
- Microsoft Word
- Computer proficiency
- Office administration
- Filing
- Client relations
- Dedicated team player
- Document control
- Strong problem solver
- Appointment scheduling
- Multi-line phone proficiency
- Time management
- Staff motivation
- Mail management
- Purchase orders organization
- Mail handling
- Multi-line phone systems
- Microsoft outlook
Timeline
Office Administrative Assistant
Kelmar Corporation
04.2007 - Current
Associate of Science - Business Management
Indiana Business College
Similar Profiles
JAN RIZEN NAUNGAYANJAN RIZEN NAUNGAYAN
Shallow Utility Worker at Kelmar Ltd.Shallow Utility Worker at Kelmar Ltd.
Thomas R Orr IIIThomas R Orr III
Sr. Manager for State Services at Kelmar AssociatesSr. Manager for State Services at Kelmar Associates
Tavell GrantTavell Grant
1st Year Apprentice Electrician at kelmar1st Year Apprentice Electrician at kelmar
Theresa WebbTheresa Webb
Front Office Assistant /Office Administrative Assistant at ARBOR VISTAFront Office Assistant /Office Administrative Assistant at ARBOR VISTA
Edna PortilloEdna Portillo
Front Office Assistant/Office Administrative Assistant at Texas Urology SpecialistsFront Office Assistant/Office Administrative Assistant at Texas Urology Specialists