Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Crystal Roberts

Salina,UT

Summary

I am 28 years with the food industry. I am hard working amd eager to learn new jobs. I make sure all jobs are complete. I am excited to reach a new level in my career on the retail side of the business

Overview

14
14
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Loves Travel Stop
09.2014 - Current
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Led and directed team members on effective methods, operations and procedures.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

Restaurant Manager

Burger King
07.2008 - 09.2014
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

Cibola High School
Albuquerque, NM

Skills

  • Supply Ordering and Management
  • Investigating Complaints
  • Money Handling
  • Staffing and Sales Reporting
  • Staff Scheduling
  • Employee Performance Evaluations
  • Labor and Overhead Cost Estimation
  • Health Code Compliance
  • Fire Safety Regulations

Certification

I am serv safe certified

Timeline

Restaurant Manager

Loves Travel Stop
09.2014 - Current

Restaurant Manager

Burger King
07.2008 - 09.2014

Cibola High School

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