Summary
Overview
Work History
Education
Skills
References
Languages
Languages
Timeline
Generic
Crystal Robles

Crystal Robles

Fontana,United States

Summary

Dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with my current associates and management teams. Currently a part time student that is always seeking ways to advance myself in all aspects. FC Associate with background in inventory control, order processing, effective communication, team collaboration, and problem-solving capabilities. Committed to maintaining high standards of accuracy, organization, and safety in all tasks performed.

Overview

9
9
years of professional experience

Work History

Fulfillment Center Associate/Trainer

Amazon Inc
Eastvale, United States
08.2019 - Current
  • Greet and review employment information with new hires day of orientation
  • Trained new associates on how to build proper safety walls within trailers
  • Showcased on how to create and closed containers/pallets virtually using a hand held FR scanner device
  • Tracked modules and report associates progress to learning department
  • Non trainer responsibilities: Outbound Shipdock
  • Quality control/SAME DAYS Tracking: virtually tracked and recorded containers/ packages leaving the facility
  • Conduct & report audits of missing or accounted for containers/pallets/packages to area management and operations management
  • Loaded and unloaded packages in a fast-paced warehouse environment
  • Problem solving: repackaged damaged orders, also virtually processed orders to other departments that needed shipment to be resent out same day
  • TDR: Opening and closing trailers as they are checked in and out of the yard

Sandwich Artist

American Golden Eagle
Los Angeles, United States
12.2018 - 08.2019
  • Worked in 3 different locations all located in the Downtown Los Angeles area
  • Prepared food carefully in response to customer requests or allergies
  • Assisted with food preparations prior to service
  • Handled food with sanitation and safety in mind
  • Safely stored food items, and kept inventories
  • Handled food with cleanliness and care
  • Opened and closed shifts
  • Maintained cleanliness of store front and lobbies
  • Dish washing
  • Swept and mopped floors periodically
  • Cashier register

Janitorial Services/Housekeeping

Keller Meyer Burgenson Services
Montclair, United States
08.2016 - 05.2017
  • Maintained an adequate stock of cleaning supplies
  • Provided clients with basic cleaning and deep sanitation services within store restrooms, break areas and team offices
  • Vacuumed, mopped and buffed floors
  • Commuted to different department store locations in San Bernardino county such as Khols, JC Penny and The Home Depot

Education

Currently enrolled -

Chaffey College
Fontana, CA
04.2025

Graduate -

Eric Birch High School
Fontana, CA
05.2016

Skills

  • Customer Service
  • Ability to Multitask
  • Ability to Work in a Team
  • Communication Skills
  • Microsoft Excel
  • Computer Skills
  • Microsoft Office
  • Ability to Work Under Pressure
  • Problem Solving
  • TDR (Trailer Dock and Release)
  • Allocation software experience
  • SSP Outbound

References

ERC from Amazon Inc., (800) 792-463

Languages

  • English
  • Spanish
  • French

Languages

Spanish
Professional

Timeline

Fulfillment Center Associate/Trainer

Amazon Inc
08.2019 - Current

Sandwich Artist

American Golden Eagle
12.2018 - 08.2019

Janitorial Services/Housekeeping

Keller Meyer Burgenson Services
08.2016 - 05.2017

Currently enrolled -

Chaffey College

Graduate -

Eric Birch High School

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Crystal Robles