Crystal Rodriguez
Durham,NC
Summary
Proven track record in enhancing housekeeping quality and customer satisfaction at Allan Industries Inc, showcasing exceptional organizational skills and a friendly, positive attitude. Excelled in team collaboration and problem-solving, significantly improving operational efficiency. Skilled in both customer service standards and inventory management, demonstrating a flexible and adaptable approach to achieving high standards.
Overview
7
7
years of professional experience
Work History
Housekeeping
Allan Industries Inc
02.2024 - 01.2025
- Improved housekeeping inspection quality by implementing efficient management protocols and checklists.
- Collaborated with the housekeeping team to ensure timely completion of room cleaning tasks.
- Ensured timely completion of all housekeeping duties, resulting in consistently positive client feedback.
- Coordinated with housekeeping and maintenance to address room issues quickly, enhancing guest comfort.
- Maintained a safe and comfortable living environment, performing light housekeeping tasks and maintaining cleanliness.
Warehouse Associate
IGT Global Solutions
01.2023 - 02.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Personal Digital Shopper
Walmart
10.2022 - 01.2023
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Examined customer behavior patterns to tailor targeted recommendations.
Housekeeping
Aramark
05.2022 - 10.2022
- Organized workflow through efficient scheduling of cleaning routines and team responsibilities.
- Responded quickly to special cleaning needs, maintaining a high standard of cleanliness.
- Improved housekeeping inspection quality by implementing efficient management protocols and checklists.
Fast Food Crew Trainer
Wendy’s
02.2018 - 05.2022
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Upheld company guidelines for maintaining food safety.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
Education
High School Diploma -
Kathleen Senior High School
Lakeland, FL05.2022
Skills
- Stockroom housekeeping
- Housekeeping skills
- Storage housekeeping
- General housekeeping
- Customer service standards
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Housekeeping
Allan Industries Inc
02.2024 - 01.2025
Warehouse Associate
IGT Global Solutions
01.2023 - 02.2024
Personal Digital Shopper
Walmart
10.2022 - 01.2023
Housekeeping
Aramark
05.2022 - 10.2022
Fast Food Crew Trainer
Wendy’s
02.2018 - 05.2022
High School Diploma -
Kathleen Senior High School
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