Crystal Ryan
Spring,TX
Summary
With a psychology degree and years of experience in recruiting, I am passionate about utilizing my skills and knowledge to contribute to the growth and success of your company.
I have leveraged my understanding of human behavior to match the right candidates with the right clients. My academic background in psychology provides valuable insights into people's motivations, personalities, and interpersonal dynamics, enhancing my ability to assess candidates beyond their resumes. I enjoy the challenge of identifying individuals who not only possess the necessary skills but also align with the company’s culture and values.
My proven candidate sourcing and relationship-building skills, along with my ability to work with various departments and foster teamwork, make me a strong fit for this role. I am also proficient in Microsoft Office Suite and have a general knowledge of various employment laws and practices.
I am eager to bring my expertise in recruiting, training, and employee retention to your company and look forward to the opportunity to discuss how I can contribute to your team. Thank you for considering my application.
Overview
17
17
years of professional experience
Work History
Realtor
Better Homes and Gardens Real Estate
Houston, Texas
05.2015 - Current
- • Client Representation: Actively represent buyers, sellers, and renters in residential real estate transactions, ensuring their best interests are protected and their goals are achieved.
- • Property Listings: Assist sellers in preparing and listing their properties for sale, including pricing strategy, marketing, and staging advice.
- • Market Analysis: Conduct thorough market research and analysis to provide clients with accurate property valuations and insights into local market trends.
- • Property Showings: Schedule and conduct property showings for prospective buyers and renters, highlighting the features and benefits of each property.
- • Negotiation: Skillfully negotiate offers, counteroffers, and contract terms on behalf of clients, ensuring favorable outcomes in all transactions.
- • Documentation: Prepare and review all necessary documents for real estate transactions, including purchase agreements, contracts, and disclosure forms, ensuring compliance with legal requirements.
- • Client Communication: Maintain regular communication with clients, providing updates, answering questions, and addressing any concerns throughout the buying or selling process.
- • Lead Generation: Actively prospect for new clients through networking, referrals, open houses, and marketing activities to build a robust pipeline of potential buyers and sellers.
- • Closing Coordination: Work closely with mortgage lenders, inspectors, appraisers, and other professionals to ensure a smooth and timely closing process.
- • Ongoing Education: Stay current on real estate laws, market trends, and industry best practices through continuous education and professional development.
Office Service/Professional Recruiter
Express Employment Professionals
Houston, Texas
04.2022 - Current
- • Candidate Sourcing: Utilize various channels (job boards, social media, networking, referrals, etc.) to identify and attract top talent for office and professional roles.
- • Screening and Interviewing: Conduct thorough interviews and assessments to evaluate candidates’ skills, experience, and cultural fit for the client’s organization.
- • Client Relationship Management: Build and maintain strong relationships with clients, understanding their hiring needs, and providing tailored recruitment solutions.
- • Job Posting and Advertising: Create compelling job postings that attract qualified candidates and promote the company’s brand.
- • Candidate Placement: Match candidates with appropriate job openings based on their qualifications and the client’s requirements, and facilitate the offer process.
- • Pipeline Management: Maintain an active pipeline of qualified candidates for future opportunities.
- • Market Research: Stay informed about industry trends, salary benchmarks, and the competitive landscape to provide clients with informed advice.
- • Documentation: Ensure all candidate and client information is accurately recorded and maintained in the company’s database.
- • Compliance: Adhere to all relevant employment laws and company policies throughout the recruitment process.
- • Continuous Improvement: Regularly evaluate the effectiveness of recruitment strategies and make adjustments as necessary to achieve hiring goals.
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Developed job descriptions and postings to attract qualified applicants.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Maintained Applicant Tracking System records of all applicants.
- Collaborated with hiring managers to understand position requirements.
- Referred suitable candidates to relevant departments for additional assessment.
- Organized recruitment activities such as career fairs, campus visits.
- Identified best practices for recruiting process improvement.
- Participated in industry networking events to build talent pipeline.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Advised management on staffing needs and strategies for improving diversity initiatives.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
Store Manager
Pandora Jewelry
Houston, Texas
01.2010 - 02.2012
- • Sales Leadership: Drive store performance to achieve sales targets and profitability goals through effective sales strategies and team motivation.
- • Customer Service Excellence: Ensure that all customers receive an exceptional shopping experience by maintaining high standards of service, product knowledge, and visual merchandising.
- • Team Management: Recruit, train, and develop a high-performing team of sales associates, assistant managers, and other store personnel. Provide ongoing coaching and performance feedback.
- • Inventory Management: Oversee inventory control processes, including stock replenishment, shrinkage control, and accurate reporting. Ensure that the store is well-stocked with popular items and new collections.
- • Visual Merchandising: Maintain the store’s visual presentation by following Pandora’s guidelines and ensuring that displays are attractive, well-organized, and reflective of the brand’s image.
- • Operational Efficiency: Manage all store operations, including opening and closing procedures, cash handling, and compliance with company policies and procedures.
- • Budget and Financial Management: Monitor and manage the store’s budget, expenses, and financial performance. Analyze sales reports and develop action plans to address any gaps.
- • Customer Relationship Management: Build and maintain strong relationships with customers, fostering loyalty and repeat business through personalized service and engagement.
- • Marketing and Promotions: Implement and execute store promotions, events, and marketing initiatives to drive traffic and increase sales.
- • Problem Solving: Address and resolve customer concerns, employee issues, and any operational challenges that arise in a timely and professional manner.
- • Compliance: Ensure compliance with all company policies, procedures, and legal requirements, including health and safety regulations.
Bridal Consultant
Ventures bridal
Houston, TX
09.2007 - 09.2010
- • Client Consultation: Meet with brides to discuss their vision, preferences, and budget for their wedding attire. Provide expert advice on styles, fabrics, and trends.
- • Dress Selection: Assist brides in selecting wedding dresses, veils, and accessories that complement their style, body type, and wedding theme. Offer personalized recommendations based on the bride’s unique needs.
- • Fittings and Alterations: Coordinate and schedule dress fittings and alterations, working closely with the tailoring team to ensure a perfect fit.
- • Customer Service: Provide exceptional customer service by creating a warm, welcoming, and stress-free environment. Address any questions or concerns the bride may have throughout the process.
- • Sales: Drive sales by meeting or exceeding sales targets through effective selling techniques, product knowledge, and upselling of accessories and other bridal items.
- • Inventory Management: Assist in managing inventory by keeping track of stock levels, ordering new items, and organizing the showroom to ensure that popular and new styles are readily available.
- • Follow-Up: Maintain ongoing communication with brides, ensuring that their experience from consultation to purchase is smooth and satisfying. Follow up on any additional needs or concerns.
- • Event Participation: Participate in bridal shows, trunk shows, and other events to promote the boutique and generate leads.
- • Team Collaboration: Work closely with other consultants, managers, and tailors to ensure a seamless experience for every client. Share insights and feedback to continuously improve the service offering.
- • Brand Representation: Represent the boutique in a professional and positive manner, maintaining the brand’s image and reputation.
Education
Bachelor of Arts - Psychology
University of Houston
Houston, TX12-2003
Skills
Communication/ relationship building
Sales and marketing
Attention to retail
Problem Solving
- Networking
- Customer Service
- Traditional marketing
- Communication
- Recruiting clients
- Analytical skills
- Adaptability
- Flexibility
- Confidentiality
- Negotiation
- Empathy
- Talent sourcing
Timeline
Office Service/Professional Recruiter
Express Employment Professionals
04.2022 - Current
Realtor
Better Homes and Gardens Real Estate
05.2015 - Current
Store Manager
Pandora Jewelry
01.2010 - 02.2012
Bridal Consultant
Ventures bridal
09.2007 - 09.2010
Bachelor of Arts - Psychology
University of Houston
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