Crystal Samuels

Provided ongoing management of real estate transaction activities for a defined portfolio of properties for the corporate clients. Prepares, recommends, and implements a portfolio-wide transaction strategy for acquiring and disposing of real estate properties. Coordinated field resources and other partners in the execution of lease renewals, new site acquisitions, disposition of surplus space through subleasing, sale renewals, and early lease termination.

• Implement real estate plans with an understanding of the client's strategic real estate goals. Assists with project initiation and scope definition, prioritization of assignments, and adherence to client priorities, commitments, and achievements.
• Coordinates field broker selection and other required resources, subject matter experts, and business partners. Facilitates client review and approval of proposed team resources for the purpose of transaction execution.
• Drafts and creates a large variety of analyses and relevant documents, including but not limited to: project initiation, market comparable reports, Requests for Proposals (RFPs), proposal comparison packages, letters of intent, and broker's opinions of value.
• Negotiates' leases, amendments and renewals. Monitors lease expirations and critical dates. Locates and acquires new properties to meet client's requirements and timeline. Disposes of surplus properties within prescribed timeline.
• Works closely with CBRE and/or client's Lease Administration, Project Management, Facility Management, and Finance/Accounting teams to ensure integration between the service lines.
• Monitors and maintains a real estate project tracking system to ensure timely transaction completion. Prepares reports and makes presentations to relevant parties.

Provided support to a variety of projects from large, complex, corporate initiatives to interdependent sub-projects (programs) with cross-functional teams with the goal of standardizing and optimizing the facilities management business operations. Also responsible for the execution and tracking of all developed initiatives, managing leases and properties for the assigned portfolio. Managing relationships within the organization, with clients and with third-party vendors to ensure that properties are professionally operated according to the real estate strategy for the assigned portfolio.

• Oversees internal teams in the completion of tenant build-outs and collaborates to manage due diligence, entitlements, budgets, design, engineering, and scheduling for build-outs.
• Leads site tours with Ministry clients and third-party brokers.
• Oversees internal teams in the completion of tenant build-outs and collaborates to manage due diligence, entitlements, budgets, design, engineering, and scheduling for build-outs.
• Drives continual improvement in all aspects of real estate portfolio management by participating on project teams to ensure timely completion of projects and driving the development of project, service and capital budgets.
• Develops acquisition, disposition and management strategies to meet business requirements.
• Handles and resolves issues that could potentially jeopardize the success of the assigned area of responsibility.
• Implements portfolio strategy as directed by the Regional Director.
• Supports the implementation of real estate and space management strategy to attain and maintain best-in-class footprint productivity.

Oversaw tenant relations and management for a commercial and retail portfolio, representing 350K+ sq. ft. Sustained relationships with key stakeholders within commercial entities to negotiate profitable contracts and secure long-term tenant agreements. Coordinate hiring, training, and ongoing professional development of property management and administrative staff. Develop reports, administer budgets, allocate resources, and ensure operational compliance with industry and corporate standards. Guide property improvement projects, partnering with contractors, building owners, and stakeholders to secure on-time deliverables.

• Collects specified rents and recommends necessary action to owners. Works with legal counsel to collect or evict as necessary, in compliance with court order and directions from lawyer and owner.
• Directs the team’s accounting functions, manages cash balance of portfolio, prepares annual budgets, and reconciles variances and reviews monthly financial reports for accuracy.
• Directs preparation of financial statements and reports on status of properties such as occupancy rates and dates of expiration of leases.
• Assist with the accounting department annual reconciliations
• Code and process account receivables and payables.
• Negotiates contracts with external vendors and remain in budget.
• Assist with allocation of responsibilities and task, hiring contractors for builds and task to them and other staff to ensure project is completed efficiently.
• Manages contractors and subcontractors to coordinate tenant build-outs and improvements, maintenance issues, upkeep, or reconditioning of property as specified in management services or lessee's agreement.
• Manages facilities vendors, tracks maintenance issues and ensures that repairs are made in a timely manner. In addition, conducts thorough on-site inspections of properties including roof.