Microsoft Office
An empathetic Team Lead who loves getting to talk to new people every day and help them solve problems. Crafted service approach of finding out what customers' goals are and what their level of expertise in the product was rather than automatically giving generic advice, leading to a high customer satisfaction rating. I am looking to bring this passion to a client facing role. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Microsoft Office