Crystal Sanchez Nava
Porterville,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Staff Services Analyst
Bakersfield Regional Office
Bakersfield, CA
05.2024 - Current
- Prepared daily reports for management summarizing the status of current projects and upcoming deadlines.
- Researched alternative materials and suppliers when necessary to meet customer requirements.
- Performed root cause analysis to determine underlying causes of scheduling issues.
- Responded promptly to inquiries from internal customers regarding updates on their orders or any other scheduling-related topics.
- Exceeded specific team goals, partnering with staff to share and implement best practices.
- Generated weekly, monthly, quarterly performance reports outlining schedule adherence rates across multiple sites.
Office Technician
Corcoran State Prison
Corcoran, USA
12.2018 - Current
- Performed diverse office assistance functions as required
- Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes
- Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Managed multiple projects simultaneously using organizational and analytical skills
- Ensured compliance with applicable labor laws, regulations, and policies regarding scheduling practices
- Copied and faxed important information for patient and client records
- Entered information into system to update status reports
- Utilized MS Office and Excel to analyze data and create spreadsheets
Medical Assistant
Omni Family Medical Clinic
Bakersfield, USA
03.2017 - 12.2018
- Performed preliminary physical tests to accurately record results in patient history summary
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Scheduled appointments for patients via phone and in person
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Organized charts, documents and supplies to maintain team productivity
- Secured patient information and maintained patient confidence by completing and safeguarding medical records
- Assessed, documented and monitored vital signs for patients within outpatient setting
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes
- Measured patient peak flows to improve workflow efficiency
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations
- Administered injections, medications and treatments as directed by the physician
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system
Office Technician
Wasco State Prison
Wasco, USA
04.2014 - 02.2017
- Provided administrative support to management and other staff by preparing documents, maintaining records and filing systems
- Organized office operations, including scheduling meetings and appointments, ordering supplies, sorting and distributing incoming mail, responding to inquiries and requests for information
- Answered telephones, directed calls and took messages
- Scanned documents into electronic format using specialized scanners; stored files on server computers
- Maintained confidential personnel records in compliance with applicable laws and regulations
- Ensured that all necessary materials for meetings were available at each event
- Prepared and distributed meeting minutes to attendees after each meeting
- Collaborated with physicians and other healthcare staff to ensure patients were scheduled for the appropriate services
- Adjusted appointments according to priority and tracked appointment durations
Education
Student Licensed Vocational Nurse -
Unitek College
Bakersfield, CAMedical Assisting -
Kaplan College
Bakersfield, CASkills
- Patient-Focused Care
- HIPAA Compliance
- CPR
- Computer Skills
- Patient Scheduling
- Critical Thinking
- Data Entry
- Telephone Etiquette
- Electronic Medical Records
- Effective Multitasking
- Research and analysis
- Data Modeling
- Recordkeeping abilities
- Administrative coordination
- Training and mentoring
Certification
CPR Certification
Languages
Spanish Fluent
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Staff Services Analyst
Bakersfield Regional Office
05.2024 - Current
Office Technician
Corcoran State Prison
12.2018 - Current
Medical Assistant
Omni Family Medical Clinic
03.2017 - 12.2018
Office Technician
Wasco State Prison
04.2014 - 02.2017
Student Licensed Vocational Nurse -
Unitek College
Medical Assisting -
Kaplan College
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