Crystal Santos

Family Medicine

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained patient vital signs, chief complaints, allergies, medical history and medication information.
• Performed and documented POCT testing.
• Administered immunizations/vaccines.
• Performed EKGs.
• Performed phlebotomy tasks and proper use of centrifuge.
• Performed diabetic eye exams using Optos Imaging Device.
• Assisted Providers with various procedures
• Oriented and trained new staff on proper procedures and policies.
• Utilized Temp Trak to monitor monthly vaccine and specimen temperature audits.
• Triaged incoming and outgoing calls.
• Called and reviewed patient results per Provider's request.
• Scheduled patient appointments.
• Initiated medication Prior Authorizations.
• Scanned patients medical records and results using media manager.
• Proper use of fax machines.
• Completed front desk training.

Family Medicine 02/2012 to 10/2014

Pediatrics 10/2014 to 04/2019

• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained patient vital signs, chief complaints, allergies, medical history and medication information.
• Performed and documented POCT testing.
• Administered immunizations/vaccines.
• Performed EKGs.