Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Schissel

Brookhaven,GA

Summary

Versatile educator and leader with a track record of fostering team collaboration and implementing problem-solving strategies. Demonstrated effective transition to education in a Catholic School environment with multiple years experience over grades PK-8. Applied math skills effectively in real world high stakes corporate environments that can be utilized as teaching examples for higher level math courses.

Overview

30
30
years of professional experience

Work History

3rd Grade Teacher

Our Lady of the Assumption Catholic School
01.2022 - Current
  • Planned varied lessons aligned with archdiocesan standards.
  • Assessed student progress through a variety of classwork, homework, quizzes, tests, and projects and adjusted curriculum accordingly.
  • Implemented effective classroom management strategies and maintained consistent expectations.
  • Established strong parent-teacher relationships to ensure open lines of communication regarding student progress and needs.
  • Participated in ongoing professional development opportunities to stay current on educational trends and best practices, enhancing overall teaching effectiveness.

1st Grade Teacher's Aide

Our Lady of the Assumption Catholic School
08.2020 - 01.2022
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Supported classroom activities and reviewed student work.

Substitute Teacher

Our Lady of the Assumption Catholic School
09.2018 - 08.2020
  • Followed classroom plans left by class teacher to continue student education in grades PK - 8, specializing in middle school.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Director - Customer Service

The Home Depot Inc
07.2009 - 09.2016
  • Developed high-performing teams by providing mentorship, guidance, goal setting, and opportunities for professional growth for 300 employees.
  • Extensively trained associates and managers on new strategies for customer satisfaction.
  • Evaluated customer service opportunities, working with merchandising teams to evaluate issues and provide solutions.
  • Collaborated with Proprietary Brand team using customer analytic data to determine opportunities to improve specific SKUs and product classes.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.

Store Manager

The Home Depot
01.2004 - 07.2009
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Trained associates at all levels for improved customer service and store profitability to include buying and merchandising.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Won Orange Rewards four quarters and won Top Store Award in 2008.

Innovation Manager

The Coca-Cola Company
06.2000 - 12.2003
  • Managed product innovation and commercialization for a new product line to include Marketing, Sales, Production, and Distribution.
  • Operations Manager for 800 franchised and corporate owned restaurants in the Foodservice segment of the business.
  • Performed process improvement in the call center supporting foodservice customers.
  • Coordinated multidisciplinary teams throughout the entire product lifecycle, from concept generation to commercialization.

Teacher's Assistant

The University Of Florida
08.1999 - 05.2000
  • Instructed undergraduate Statistics course -
  • Led small group instruction to further understanding of concepts taught full class.
  • Back up for Professor to lead whole classroom in auditorium with 200 in person students with additional classes streamed.

Sr. Engineer

Time Warner Inc
08.1995 - 05.1999
  • Internal Consultant implementing productivity and cost savings enhancements across mail sorting, call center, and warehouse facilities.

Education

Master of Arts - Teaching

Mercer University
Atlanta, GA
12-2023

MBA -

University of Florida
Gainesville, FL
05-2000

Bachelor of Science - Industrial And Systems Engineering

University of Florida
Gainesville, FL
08-1995

Skills

  • Team collaboration
  • Problem-solving skills
  • Organizational skills
  • Individualized instruction

Timeline

3rd Grade Teacher

Our Lady of the Assumption Catholic School
01.2022 - Current

1st Grade Teacher's Aide

Our Lady of the Assumption Catholic School
08.2020 - 01.2022

Substitute Teacher

Our Lady of the Assumption Catholic School
09.2018 - 08.2020

Director - Customer Service

The Home Depot Inc
07.2009 - 09.2016

Store Manager

The Home Depot
01.2004 - 07.2009

Innovation Manager

The Coca-Cola Company
06.2000 - 12.2003

Teacher's Assistant

The University Of Florida
08.1999 - 05.2000

Sr. Engineer

Time Warner Inc
08.1995 - 05.1999

Master of Arts - Teaching

Mercer University

MBA -

University of Florida

Bachelor of Science - Industrial And Systems Engineering

University of Florida
Crystal Schissel